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Compare Zuora Billing vs Kayako vs Zoho Desk vs Zendesk Support

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Kayako - Help Desk Software
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Overview

Description

Zuora is the billing and invoicing SaaS platform for modern businesses. It helps companies that sell subscription-based products and services to do everything faster, easier, and more cost ... Read More

Kayako is the premier customer support software, marketplace, and community for support teams. Kayako provides all the tools to create an engaging support experience for website visitors ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

7.8/10

9.2/10

User Ratings

3.2

(5)
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Software Demo

Demo

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Features

Total Features

8 Features

16 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • Not Available
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Page

          Pricing information not available

          kayako pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          11

          Very Good

          2

          Good

          1

          Poor

          1

          Terible

          0

          Excellent

          89

          Very Good

          73

          Good

          11

          Poor

          4

          Terible

          18

          Expert's Review generated by AI

          Zuora Billing stands out as a robust and user-friendly solution for managing subscription-based models, offering a suite of powerful features tailored to businesses with diverse billing needs. ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Automates subscription billing and recurring payments, reducing manual work and errors.

          • User-friendly and intuitive interface, allowing easy navigation and operation even for non-technical users.

          • Supports dynamic billing features like consolidated invoicing and revenue recognition.

          • Enhances subscription business models by integrating with payment gateways and CRM tools.

          • Offers customizable templates and rules for tailored billing needs.

          • Limited integration capabilities with external systems, especially Salesforce, leading to syncing issues.

          • Building advanced reports and customizations can be complex and time-consuming without proper guidance or tools.

          • Customer service and available community support are often reported as weak and could be improved.

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          Kayako_customers_2

          Kayako_customers_2

          Kayako_customers_5

          Kayako_customers_5

          Kayako_customers_9

          Kayako_customers_9

          Media and Screenshots

          Screenshots
          Zuora billing Preview

          1 Screenshots

          No screenshots available.

          Videos
          video-0

          2 Videos

          video-0

          2 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Zuora Billing and Kayako offer a Free Trial.

          Zuora Billing is designed for Large Enterprises, Medium Business and Small Business.

          Kayako is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both Zuora Billing and Kayako are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to Zuora Billing includes Chargebee, OneBill, BillingPlatform, Fusebill, Zuora Analytics, Salesforce CPQ, Zuora Insights, BluLogix and Zenskar.

          Some top alternatives to Kayako includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Deskero, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, CRMdesk, Sitehelpdesk, LabiDesk, HESK and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].