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Compare Zoho Desk vs Bigin by Zoho CRM vs Pipedrive vs HubSpot CRM

Overview

Description

Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents ... Read More

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More

Entry Level Pricing
  • Starts from $14 , Billed Yearly
  • Starts from $7 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.7/10

9.0/10

User Ratings

Features

Total Features

17 Features

10 Features

Unique Features

      Pricing

      Pricing Option
          Starting From
          • $14 , Billed Yearly
          • $7 , Billed Yearly
          Pricing Pans
          • Free

            • 3 Free Agents

            • Email Ticketing

            • Comment in Ticket

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          • Standard

            • Unlimited Agents

            • Includes features of Free plan, plus

            • Ticket Tags: 20 Tags/Ticket

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          • Professional

            • Includes features of Standard plan, plus

            • Ticket Tags: 30 Tags/Ticket

            • Approvals

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          • Browse all pricing plans
          • Free

            • Single Pipeline

            • 500 Records

            • Instant Workflows (3)

            Show more +

          • Express

            • Includes features of Free plan, plus

            • Team Pipelines (3)

            • 50,000 Records

            Show more +

          • Premier

            • Includes features of Express Edition plan. plus

            • Team Pipelines (5)

            • 100,000 Records

            Show more +

          Pricing Pagezoho-desk pricingbigin-by-zoho-crm pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          2628

          Very Good

          1272

          Good

          213

          Poor

          15

          Terible

          19

          Excellent

          204

          Very Good

          66

          Good

          7

          Poor

          1

          Terible

          1

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Bigin by Zoho CRM is a fantastic choice for small businesses and startups seeking a simple yet effective CRM solution. Its standout strength lies in its intuitive, user-friendly design, making ...Read more

          Pros and Cons

          No pros or cons available for the product

          • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.

          • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.

          • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

          • Seamless integrations with tools like Google Workspace, QuickBooks, and Zapier, aiding in efficient ecosystem connectivity.

          • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.

          • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.

          • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

          • Reporting and dashboard features are basic, lacking advanced customization, export options, or polished visual elements.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          NHS

          NHS

          Zoho Desk_customers_0

          Zoho Desk_customers_0

          Zoho Desk_customers_3

          Zoho Desk_customers_3

          Antech Microsystem Pvt.Ltd

          Antech Microsystem Pvt.Ltd

          Investacc

          Investacc

          Hire

          Hire

          Media and Screenshots

          Screenshots
          Zoho Desk

          4 Screenshots

          Bigin by Zoho CRM screenshot

          1 Screenshots

          Videos
          video-0

          4 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Zoho Desk and Bigin by Zoho CRM offer a Free Trial.

          Zoho Desk is designed for Large Enterprises, Medium Business and Small Business.

          Bigin by Zoho CRM is designed for and Small Business.

          Pricing for Zoho Desk Starts at $14/User/Month when Billed Yearly whereas for Bigin by Zoho CRM Starts at $7/User/Month when Billed Yearly.

          Some top alternatives to Zoho Desk includes Zendesk Support, ManageEngine ServiceDesk Plus, Jira Service Desk, HelpDesk, SysAid, Desky, ReadyDesk, Sitehelpdesk, Trakdesk, HESK and BoldDesk.

          Some top alternatives to Bigin by Zoho CRM includes Pipedrive, HubSpot CRM, ClickUp, Freshsales, Salesflare, Close, Vendasta, Keap, Zoho CRM, Salesforce, Funnel CRM, Thryv, Gro CRM, Nutshell, SimpleCRM, BizPlus CRM, Topbin, BigContacts and Bigly Sales.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].