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Compare Zoho CRM vs XCALLY vs Nextiva

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XCALLY - Call Center Software
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Overview

Description

Zoho CRM (Customer Relationship Management) has a simple interface that works as hard as you do. With its intuitive drag and drop functionality, CRM Software makes it easy to share your ... Read More

Xcally call center software connects your agents and your business more efficiently and effectively. With custom customer context, advanced metrics, and a simple-to-use interface, Xcally ... Read More

Entry Level Pricing
  • Starts from $14 , Billed Yearly
  • Not Available
Free Trial Availability
  • No free trial
Spotsaas Score

9.8/10

8.7/10

User Ratings
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Software Demo

Demo

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Features

Total Features

10 Features

9 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $14 , Billed Yearly
          • Not Available
          Pricing Pans
          • Not Available
          Pricing Pagezoho-crm pricingxcally pricing

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          No Reviews

          No reviews available for the product

          Rating Distribution

          Excellent

          1257

          Very Good

          833

          Good

          238

          Poor

          69

          Terible

          74

          No Reviews

          No reviews available for the product

          Expert's Review generated by AI

          Zoho CRM has emerged as a versatile and user-friendly solution designed to cater to businesses of all sizes. Its strength lies in its seamless customization options, intuitive interface, and ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Easy to use with an intuitive interface requiring minimal technical expertise.

          • Highly customizable workflows, fields, and dashboards to adapt to specific business needs.

          • Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).

          • Streamlines operations by automating tasks like lead management, reminders, and communications tracking.

          • Strong integration capabilities with third-party tools (e.g., G Suite, Tableau, Power BI) and other Zoho apps in one seamless ecosystem.

          • Limited scalability and depth for larger businesses with more complex requirements.

          • Marketplace offers fewer advanced apps or connectors compared to competitors.

          • Initial setup and customization can be overwhelming without proper guidance for some users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Amazon

          Amazon

          EuroKids

          EuroKids

          HotStar

          HotStar

          No Customers information available.

          Media and Screenshots

          Screenshots
          CRM bot teams up zia

          4 Screenshots

          Agent Interactions List

          5 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          1 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Zoho CRM offers Free Trial, but XCALLY does not.

          Zoho CRM is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          XCALLY is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Zoho CRM begins at $14/User/Month when Billed Yearly, while pricing details for XCALLY are unavailable.

          Some top alternatives to Zoho CRM includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, Zoho One, Hubspot Marketing Hub, Freshsales, Salesforce, HubSpot CRM, Microsoft Dynamics 365 for Sales, LeadSquared CRM, SalesCRM, SimpleCRM and Zoho CRM Plus.

          Some top alternatives to XCALLY includes Nextiva, Novanet Cloud Contact Center, Calabrio One, uContact, HoduCC, Call Center Studio, TelebuHub, Aircall, RingCentral Contact Center, Focus Contact Center and Whelp.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].