Compare Zoho BugTracker vs Zoho Desk vs Zendesk Support vs Tidio Helpdesk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Zoho BugTracker (49) Get Quote Get Quote	Zoho Desk (4147) Visit website Visit Website *sponsored

Overview
Affiliate Disclosure

Description	Zoho BugTracker is a free and comprehensive bug tracking software designed for software development teams to take advantage of the best features of defect tracking, release management, and ... Read More	Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents ... Read More
Entry Level Pricing	Not Available	Starts from $7 , yearly
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	8.8/10	9.7/10
User Ratings	4.4 (49)	4.4 (3462)
	Get Quote	Visit website

Software Demo

Demo	Zoho BugTracker has not given any software demo yet If you're the owner of this profile, add your demo.Contact us	View demo

Features

Total Features	11 Features	27 Features
Unique Features
	Get Quote	Visit website

Pricing

Pricing Option
Starting From	Not Available	$7 , yearly
Pricing Plans	Not Available	Express $9 /user/month Get Started Small business essentials: Email Social media Show more + Standard $20 /user/month Get Started Everything in Express + Live chat (Business Messaging) Instant messaging Show more + Professional $35 /user/month Get Started Everything in Standard + Telephony Blueprints Show more + Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Visit Website

User Reviews

User Ratings	4.4 (based on 49 reviews)	4.4 (based on 3462 reviews)
Rating Distribution	Excellent 33 Very Good 11 Good 2 Poor 3 Terible 0	Excellent 2628 Very Good 1272 Good 213 Poor 15 Terible 19
Expert's Review generated by AI	Zoho Bug Tracker has garnered positive feedback for its user-friendly interface, easy customization options, and seamless bug tracking capabilities. Customers appreciate the simplicity and ...Read more	Zoho Desk is a highly efficient help desk solution that streamlines customer support with its AI-driven automation, multi-channel capabilities, and seamless integrations. I find its smart ...Read more
Pros and Cons	Easy to use with a good interface, making bug tracking efficient and simple. Customizable features, such as severity result status, and easy setup, contributing to user satisfaction and productivity. Provides insightful reports, enables easy progress tracking, and enhances team collaboration. Limited in certain aspects like marketplace apps and integrations, potentially restricting advanced functionalities. Some users experienced challenges with customization, integration with other tools, and the absence of certain features like mobile applications.	Easily integrates with Zoho applications and third-party tools, enhancing workflow automation. Intelligent automation and AI-driven suggestions improve response efficiency and streamline support operations. Businesses can manage customer inquiries from email, social media, and live chat within a single dashboard. Zoho Desk offers a free trial with essential features, making it accessible for startups and small businesses. Although mobile support is available, certain functionalities may be more limited compared to the desktop version. Configuring advanced features and integrations may require time and technical knowledge.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Zoho Projects 4.3 (538 reviews) Zoho CRM 4.1 (8849 reviews) GitHub	Zoho Books 4.5 (565 reviews) Jira 4.4 (17380 reviews) Trello 4.3 (34350 reviews)

Customers

Customers	No Customers information available.	NHS Rogers ESSILOR

Media and Screenshots

Screenshots	5 Screenshots	4 Screenshots
Videos	No videos available.	4 Videos

Alternatives

Alternatives	Jira 4.4 Zoho Projects 4.3 FogBugz 4	Zendesk Support 4.3 Tidio Helpdesk ManageEngine ServiceDesk Plus 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Zoho BugTracker and Zoho Desk offer a Free Trial.

Zoho BugTracker is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Zoho Desk is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Zoho Desk begins at $7/user/month when yearly, while pricing details for Zoho BugTracker are unavailable.

Some top alternatives to Zoho BugTracker includes Jira, Zoho Projects, FogBugz, The Bug Squasher, Sentry, ReportBugz, zipBoard, BugHost, Bug-Track.com and Disbug.

Some top alternatives to Zoho Desk includes Zendesk Support, Tidio Helpdesk, ManageEngine ServiceDesk Plus, Jira Service Desk, HelpDesk, SysAid, Desky, ReadyDesk, Sitehelpdesk, Trakdesk, HESK and BoldDesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Zoho BugTracker vs Zoho Desk vs Zendesk Support vs Tidio Helpdesk

Zoho BugTracker

Zoho Desk

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure