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Compare Zendesk Support vs Dialpad Talk

Overview

Description

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More

Dialpad Talk is a VoIP dialer application that let's user make and receive calls while connected to cellular or WiFi without using data. User can place and receive calls using Google Voice, ... Read More

Entry Level Pricing
  • Starts from $19 , yearly
  • Starts from $15
Free Trial Availability
Spotsaas Score

9.2/10

Not Available

User Ratings
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Software Demo

Demo

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View demo

Features

Total Features

18 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $19 , yearly
        • $15
        Pricing Pans
        • Support Team

          $25

          /user/month

          • Ticketing system

          • Email

          • Contact form and Web Widget

          Show more +

        • Suite Team

          $69

          /user/month

          • Support Team; plus

          • AI agents

          • Customer and internal knowledge base

          Show more +

        • Suite Professional

          $149

          /user/month

          • Suite Team plus

          • Live and custom analytics

          • Skills-based routing

          Show more +

        • Browse all pricing plans
        • Not Available
        Pricing Pagezendesk-support pricingdialpad-talk pricing

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Not Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        1493

        Very Good

        214

        Good

        31

        Poor

        7

        Terible

        12

        Excellent

        242

        Very Good

        59

        Good

        15

        Poor

        2

        Terible

        4

        Expert's Review generated by AI

        No Expert ai Review available for the product

        No Expert ai Review available for the product

        Pros and Cons

        No pros or cons available for the product

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers
        Siemens

        Siemens

        LUSH

        LUSH

        Missouri Star

        Missouri Star

        Motorola

        Motorola

        TED

        TED

        Quora

        Quora

        Media and Screenshots

        Screenshots
        Zendesk

        2 Screenshots

        Conference Call Control

        1 Screenshots

        Videos
        video-0

        2 Videos

        video-0

        1 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Zendesk Support and Dialpad Talk offer a Free Trial.

        Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

        Dialpad Talk is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for Zendesk Support Starts at $19/user/month when yearly whereas for Dialpad Talk Starts at $15/User/Month.

        Some top alternatives to Zendesk Support includes Zoho Desk, ManageEngine ServiceDesk Plus, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

        Some top alternatives to Dialpad Talk includes CloudTalk, VoIPstudio, Vonage Business, Vodia PBX, 4PSA VoipNow, MightyCall, Ringover, Continent Telecom IP PBX, GoTo Connect, Comcast Business VoiceEdge and CloudPhone.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].