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IA
Industry Analyst / Tech Writer in Consumer Services
09/15/20
After all, just try and stick with dialpad
What do you like best? So I work with a Car shipping company and Dialpad is the software out of the many that we use , "why" you ask So let me tell you: 1. It is very easy to use( user friendly ) 2. Its very flexible ( it acts as a cell phone, you can text back fo those who like that method ) 3. its also very team oriented( I can see my team members activities( whether they are on a call or not before transfering calls) 4. It on the 3 major platforms : Windows , ...
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AI
Administrator in Hospitality
09/09/20
Super Easy to Use!
What do you like best? Ability to make/receive calls. Great for BYOD users and ability to recognize business calls. What do you dislike? Customer Support sometimes requires to follow back up when there has been no update. What problems are you solving with the product? What benefits have you realized? none
UI
User in Non-Profit Organization Management
09/03/20
PC connected phone functionality at it's finest!
What do you like best? There are a few things that I really like about Dialpad. Salesforce integration & dedicated phone number are great! The best thing about the dedicated phone # is being able to send and receive text messages. It's really a game-changer for recruiting potential candidates for our program. Being able to shoot a quick message like "Are you available to chat right now?" or "I just sent the information over." allows for me to send quick follow up without having to create ...
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JR
Joseph R
09/02/20
User Friendly, Intuitive, Responsive; Affordable
What do you like best? I like the call recording feature with transcripts for when you need to replay a conversation and reference with ease. What do you dislike? Some bugs could be fixed when ending a call but other than that everything else works good. Recommendations to others considering the product: Make sure it services your needs before signing up. There are many different products and platforms to use, and if you just want a user friendly and ready-to-go form of ...
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WE
Wasseem E
09/01/20
The best phone app in the market
What do you like best? Connectivity is great no matter where you are. What do you dislike? It's a well-rounded platform it suits my company's needs. What problems are you solving with the product? What benefits have you realized? Helps me easily keep track and connect with my clients
UI
User in Financial Services
08/31/20
A+ All In One Phone App
What do you like best? Ease of use. easy to navigate easy to store contacts, phone app works great too. What do you dislike? Sometimes it malfunctions and does not ring but gives you a missed call message. Recommendations to others considering the product: Great platform for a quick and easy to use wifi-based platform. couldn't be easier to use. a+ What problems are you solving with the product? What benefits have you realized? communication. flexibility.
RS
Renee S
08/31/20
I enjoy using Dialpad
What do you like best? I really like the fact that I can click on a phone nuber anywhere and it goes directly into making the call What do you dislike? at times I have wifi interferrence so it makes the call a bit noisy What problems are you solving with the product? What benefits have you realized? Iwhen I get additioanl noise I simply hang up and try the call again
SI
Stan I
08/31/20
Easy to use across all platforms
What do you like best? Dialpad is great for texting on the desktop. What do you dislike? Sometimes the numbers that call the main number don't show up and it is difficult to find a callback.. Recommendations to others considering the product: Makes it easier What problems are you solving with the product? What benefits have you realized? Separating business from personnel contacts
AI
Administrator in Entertainment
08/31/20
Easy to use, ton of useful features, fair price
What do you like best? That you can use it anywhere seamlessly: desk phone, app, web. And that it integrates with other services like our CRM system. What do you dislike? Takes a little bit of work to set up, nut you only have to do that once and support was very responsive. What problems are you solving with the product? What benefits have you realized? Some of our team is remote, and it finds everyone where they are seamlessly.
SB
Sara B
08/31/20
works really well and I like how it transcribes the calls in real time - its like CC for your calls!
What do you like best? Dialbad is so easy to use and records all the data I need via transcription, time last called, texting, etc What do you dislike? Sometimes the calls can get choppy, and its hard to figure out how to set a voicemail up What problems are you solving with the product? What benefits have you realized? Sometimes the connection isnt too great, but It benefits me becuase I can still read what the person on the other end is saying while they are speaking.