Compare Zendesk Sell vs Freshdesk Messaging (Formerly Freshchat) vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Zendesk Sell (150) Get Quote Get Quote	Freshdesk Messaging (Formerly Freshchat) (630) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Zendesk Sell is the complete solution for selling online or in-person with any channel, product and pricing model. You can create offers, customize and personalize them, automate pricing ... Read More	Introducing Freshdesk Messaging, formerly known as Freshchat, the ultimate solution for modern messaging needs. This software is designed to make customer service effortless for the ... Read More
Entry Level Pricing	Starts from $19 , yearly	Not Available
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	9.1/10	9.3/10
User Ratings	4.5 (475)	4.4 (263)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	29 Features	8 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$19 , yearly	Not Available
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.5 (based on 475 reviews)	4.4 (based on 263 reviews)
Rating Distribution	Excellent 117 Very Good 25 Good 7 Poor 0 Terible 1	Excellent 329 Very Good 289 Good 3 Poor 3 Terible 6
Expert's Review generated by AI	Zendesk Sell (formerly Base CRM) has consistently received positive feedback for its intuitive and user-friendly interface, making it accessible even for beginners. Users universally appreciate ...Read more	Freshchat is consistently praised for its ease of use and seamless integration with CRM systems, making it a convenient platform for providing top-notch customer service. Users appreciate the ...Read more
Pros and Cons	Intuitive and user-friendly platform, with a minimal learning curve, even for non-technical users. Seamless integration with other tools like Zendesk Support, G-Suite, Mailchimp, and PandaDoc enhances functionality and workflow. Mobile-friendly application supports on-the-go productivity and lead management. Robust automation features streamline tasks, reducing manual effort and improving efficiency. Comprehensive reports and goal tracking support effective sales management and performance monitoring. Limited integration and extension options, especially for bulk emails, phone systems, or advanced automation features without third-party tools. Customization capabilities for reports, workflows, and user preferences feel limited and less flexible. Performance issues like occasional slowness or audio drops in certain scenarios.	Easy to use interface, allowing for convenient access and navigation, even for non-technical users. Integrated with CRM for seamless customer interactions and relationship management. Combines live chat functionality with AI bot support and self-service solutions for scalable support. Supports omnichannel communication and real-time assistance for enhanced customer experience. Simple design and color schemes, making it visually appealing and easy to search for information. Limited Marketplace options for additional apps and connectors, potentially limiting advanced functionality expansion. Richness of features and customizations might be complex for new users without adequate support or guidance.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Freshbooks 4 (4589 reviews) WordPress 4.1 (25641 reviews) Zoho CRM 4.1 (8849 reviews)	Stripe Payments 4.5 (2947 reviews) Upscope TeamViewer 3.9 (12204 reviews)

Customers

Customers	Intermind Stapples Freshly	No Customers information available.

Media and Screenshots

Screenshots	No screenshots available.	5 Screenshots
Videos	2 Videos	2 Videos

Alternatives

Alternatives	Thryv 4.2 Salesforce Sales Cloud 4.4 HighLevel	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Zendesk Sell and Freshdesk Messaging (Formerly Freshchat) offer a Free Trial.

Zendesk Sell is designed for Large Enterprises, Medium Business and Small Business.

Freshdesk Messaging (Formerly Freshchat) is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

The starting price of Zendesk Sell begins at $19/User/Month when yearly, while pricing details for Freshdesk Messaging (Formerly Freshchat) are unavailable.

Some top alternatives to Zendesk Sell includes Thryv, Salesforce Sales Cloud, HighLevel, monday sales CRM by monday.com, Capsule, Pipedrive, Zoho CRM, Vendasta, Hubspot Marketing Hub, ClickUp, Salesforce, HubSpot CRM, Pipeliner CRM, Keap, SalesCRM, SimpleCRM, Snapforce CRM and Pipeline CRM.

Some top alternatives to Freshdesk Messaging (Formerly Freshchat) includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Tidio Chat, DeskMoz, Zendesk Chat, Intercom, Comm100 Live Chat, Smartchat and Tiledesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Zendesk Sell vs Freshdesk Messaging (Formerly Freshchat) vs ZoomInfo Chat

Zendesk Sell

Freshdesk Messaging (Formerly Freshchat)

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure