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Compare Zendesk Sell vs Aircall

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Aircall - Contact Center Operations Software
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Overview

Description

Zendesk Sell is the complete solution for selling online or in-person with any channel, product and pricing model. You can create offers, customize and personalize them, automate pricing ... Read More

Aircall is a contact center operations software designed to handle all of the company’s customer relationship services and enhance customer service experience. This contact center tool ... Read More

Entry Level Pricing
  • Starts from $19 , yearly
  • Starts from $30
Free Trial Availability
Spotsaas Score

9.1/10

Not Available

User Ratings
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Software Demo

Demo

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Features

Total Features

29 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $19 , yearly
        • $30
        Pricing Plans
        • Not Available
        • Not Available

        Other Details

        Organization Types supported
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        117

        Very Good

        25

        Good

        7

        Poor

        0

        Terible

        1

        Excellent

        782

        Very Good

        64

        Good

        12

        Poor

        8

        Terible

        31

        Expert's Review generated by AI

        Zendesk Sell (formerly Base CRM) has consistently received positive feedback for its intuitive and user-friendly interface, making it accessible even for beginners. Users universally appreciate ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • Intuitive and user-friendly platform, with a minimal learning curve, even for non-technical users.

        • Seamless integration with other tools like Zendesk Support, G-Suite, Mailchimp, and PandaDoc enhances functionality and workflow.

        • Mobile-friendly application supports on-the-go productivity and lead management.

        • Robust automation features streamline tasks, reducing manual effort and improving efficiency.

        • Comprehensive reports and goal tracking support effective sales management and performance monitoring.

        • Limited integration and extension options, especially for bulk emails, phone systems, or advanced automation features without third-party tools.

        • Customization capabilities for reports, workflows, and user preferences feel limited and less flexible.

        • Performance issues like occasional slowness or audio drops in certain scenarios.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        Intermind

        Intermind

        Stapples

        Stapples

        Freshly

        Freshly

        Subsync

        Subsync

        AirTreks

        AirTreks

        Infinityn

        Infinityn

        Media and Screenshots

        Screenshots

        No screenshots available.

        Activity Feed

        3 Screenshots

        Videos
        video-0

        2 Videos

        video-0

        3 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Zendesk Sell and Aircall offer a Free Trial.

        Zendesk Sell is designed for Large Enterprises, Medium Business and Small Business.

        Aircall is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        Pricing for Zendesk Sell Starts at $19/User/Month when yearly whereas for Aircall Starts at $30/User/Month.

        Some top alternatives to Zendesk Sell includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, Hubspot Marketing Hub, ClickUp, Salesforce, HubSpot CRM, Pipeliner CRM, Keap, SalesCRM, SimpleCRM, Snapforce CRM and Pipeline CRM.

        Some top alternatives to Aircall includes Novanet Cloud Contact Center, CloudTalk, HoduCC, Call Center Studio, Dialpad Contact Center, 3CX, Vonage Contact Center and RingCentral Contact Center.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].