Compare Xero vs Atera vs Zoho Desk vs Zendesk Support

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Xero (4605) Get Quote Get Quote	Atera (277) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Xero software is a cloud-based accounting system that helps businesses manage their finances, run payroll, and save time so they can focus on growing their business. This single platform ... Read More	Atera is the Help Desk Software that makes ticket tracking work for businesses. With Atera, user can capture, organize, and respond to customer requests with tickets of their own. Atera's ... Read More
Entry Level Pricing	Not Available	Starts from $129 , monthly
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	9.6/10	Not Available
User Ratings	4.2 (5582)	4.6 (601)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	17 Features	48 Features
Unique Features
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Pricing

Pricing Option
Starting From	Not Available	$129 , monthly
Pricing Pans	Not Available	Pro $159 /user/month Get Started Remote management automations & scripting Windows support Remote monitoring and alerts Show more + Growth $209 /user/month Get Started All the magnitude of Pro Mac and Linux support Remote access using AnyDesk Show more + Power $249 /user/month Get Started All the power of Growth Custom analytics Custom support addresses (unlimited) Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.2 (based on 5582 reviews)	4.6 (based on 601 reviews)
Rating Distribution	Excellent 4042 Very Good 197 Good 83 Poor 70 Terible 213	Excellent 246 Very Good 27 Good 2 Poor 1 Terible 1
Expert's Review generated by AI	Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as ...Read more	No Expert ai Review available for the product
Pros and Cons	Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff. Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues. Easy to use for new users, with support helping users smoothly transition from other software like QuickBooks. Clear and effective troubleshooting guidance, allowing users to resolve technical issues like browser or payroll challenges effortlessly. A focus on community impact, with the ability to help users optimize subscriptions and resources for non-profit and charitable organizations. Difficulty in connecting with support initially, though the quality of assistance once connected is rated highly. New users may experience challenges with specific features (e.g., payroll matching or batch payments) without support. Occasional dependency on detailed guidance to resolve basic technical issues, such as clearing cookies or enabling JavaScript.	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Quickbooks 4.4 (27182 reviews) Xero 4.2 (5582 reviews) Freshbooks 4 (4589 reviews)

Customers

Customers	Coco cubano	Sodexo Domino's TGI Fridays

Media and Screenshots

Screenshots	3 Screenshots	7 Screenshots
Videos	2 Videos	3 Videos

Alternatives

Alternatives	Quickbooks 4.4 Sage Accounting (Sage One) 4.3 Zoho Books 4.5	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Xero and Atera offer a Free Trial.

Xero is designed for Freelancers, Medium Business and Small Business.

Atera is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Atera begins at $129/user/month when monthly, while pricing details for Xero are unavailable.

Some top alternatives to Xero includes Quickbooks, Sage Accounting (Sage One), Zoho Books, Zoho Daybook, QuickFile, Sage Business Cloud Accounting, MYOB, QuickBooks Desktop Pro, QuickBooks Online Advanced and Sage 50cloud Accounting.

Some top alternatives to Atera includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, ConnectWise Control, Freshservice, ManageEngine Desktop Central, Freshdesk, Motadata HelpDesk, HelpDesk, Jitbit Helpdesk, Syncro, ManageEngine OpManager MSP, Datto RMM, ConnectWise Automate and NinjaOne (NinjaRMM).

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Xero vs Atera vs Zoho Desk vs Zendesk Support

Xero

Atera

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure