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Compare VoiceIQ vs uContact vs Nextiva

VoiceIQ - Contact Center Operations Software
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uContact - Call Center Software
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Overview

Description

VoiceIQ helps companies optimize contact center agent performance, productivity, and customer satisfaction while reducing contact center infrastructure costs. Leveraging advanced automatic ... Read More

uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $50
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

Not Available

8.8/10

User Ratings

4.9

(29)
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Software Demo

Demo

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Features

Total Features

0 Features

10 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • Not Available
        • $50
        Pricing Pans
        • Not Available
        • Not Available
        Pricing Page

        Pricing information not available

        ucontact pricing

        Other Details

        Organization Types supported
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings

        No Reviews

        No reviews available for the product

        Rating Distribution

        No Reviews

        No reviews available for the product

        Excellent

        24

        Very Good

        5

        Good

        0

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        No Expert ai Review available for the product

        uContact has garnered praise for its user-friendly platform and stable performance. Users appreciate the ease of use, quick support, and comprehensive features that cater to call center ...Read more

        Pros and Cons
        • Intuitive and user-friendly platform, suitable for both users and supervisors.

        • Real-time monitoring capabilities for call center operations.

        • Effective in increasing conversion numbers and connecting with leads.

        • Versatile omnichannel communication features.

        • Stable system with high uptime and user-friendly dashboard.

        • Some users may find the platform complex initially without proper training or support.

        • Limited customizations and marketplace options for advanced functionalities.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers
        University of Oxford

        University of Oxford

        The University of Manchester

        The University of Manchester

        Salesforce ISV Partner

        Salesforce ISV Partner

        No Customers information available.

        Media and Screenshots

        Screenshots
        VoiceIQ - Dashboard

        1 Screenshots

        No screenshots available.

        Videos
        video-0

        2 Videos

        video-0

        1 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Neither VoiceIQ nor uContact offers a free trial.

        VoiceIQ is designed for Large Enterprises, Medium Business and Small Business.

        uContact is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of uContact begins at $50/User/Month, while pricing details for VoiceIQ are unavailable.

        Some top alternatives to VoiceIQ includes Novanet Cloud Contact Center, uContact, CloudTalk, Call Center Studio, Dialpad Contact Center, VCC Live, Callision, ice Contact Center, Vonage Contact Center and UpTeam.

        Some top alternatives to uContact includes Nextiva, FIVE CRM, TalkDesk, Calabrio One, Call Center Studio, TelebuHub, Vonage Contact Center, RingCentral Contact Center, Focus Contact Center and My Hotline.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].