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Compare Vision Helpdesk vs ManageEngine ServiceDesk Plus

Overview

Description

The Vision Helpdesk is a simple yet powerful customer service solution. The Vision Helpdesk is easy to set up and use. It is a complete help desk software package, including statuses, ... Read More

ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help ... Read More

Entry Level Pricing
  • Starts from $12 , Billed Yearly
  • Not Available
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.4/10

Not Available

User Ratings

Features

Total Features

16 Features

6 Features

Unique Features

      Pricing

      Pricing Option
          Starting From
          • $12 , Billed Yearly
          • Not Available
          Pricing Pans
          • Starter Help Desk

            $15

            • $8 per Agent per Month billed Yearly

            • $10 per Agent per Month billed Monthly

            • $200 per Agent

            Show more +

          • Pro Help Desk

            $25

            • Location : USA / UK / EU / IN

            • Free support and software updates

            • $16 per Agent per Month billed Yearly

            Show more +

          • Satellite Help Desk

            $30

            • Location : USA / UK / EU / IN

            • Free support and software updates

            • $20 per Agent per Month billed Yearly

            Show more +

          • Browse all pricing plans
          • Not Available
          Pricing Pagevision-helpdesk pricing

          Pricing information not available

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          92

          Very Good

          10

          Good

          0

          Poor

          1

          Terible

          0

          Excellent

          88

          Very Good

          50

          Good

          10

          Poor

          1

          Terible

          1

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          StratospherIQ

          StratospherIQ

          Quickheal

          Quickheal

          ecophos

          ecophos

          ManageEngine ServiceDesk Plus_customers_0

          ManageEngine ServiceDesk Plus_customers_0

          ManageEngine ServiceDesk Plus_customers_1

          ManageEngine ServiceDesk Plus_customers_1

          ManageEngine ServiceDesk Plus_customers_2

          ManageEngine ServiceDesk Plus_customers_2

          Media and Screenshots

          Screenshots
          Incidents screenshot

          2 Screenshots

          ManageEngine ServiceDesk Plus Demo - Live dashboards

          16 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          3 Videos

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].