spotsaas-logo
Get Listed

9.8

Spot Score

PayPal - Payment Gateway Software

PayPal Reviews in April 2025: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

Add to compare

PayPal offers custom pricing plan

Request a Quote

PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Expert's Review generated by AI

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 1-10 out of 3820

M

Mrs.A.Dixon

11/14/24

5 out of 5

Paypal excellent customer service

Had an issue with a missed payment in error from my bank account. The 2 staff who dealt with me today at 09.05 were amazing. So very helpful, friendly and patient. Excellent customer service. Unfortunately I did not ask for their names so hope they know who I am referring to. Mrs Dixon

M

Mrs.A.Dixon

11/14/24

5 out of 5

Paypal excellent customer service

Had an issue with a missed payment in error from my bank account. The 2 staff who dealt with me today at 09.05 were amazing. So very helpful, friendly and patient. Excellent customer service. Unfortunately I did not ask for their names so hope they know who I am referring to. Mrs Dixon

K

Kenny

11/13/24

5 out of 5

5 stars for PayPal!

Paypal quickly refunded a fraudulent charge from thebestpdf.com, a known scam site. Thanks for keeping my money safe!

K

Kenny

11/13/24

5 out of 5

5 stars for PayPal!

Paypal quickly refunded a fraudulent charge from thebestpdf.com, a known scam site. Thanks for keeping my money safe!

FL

Firstname Lastname

11/09/24

5 out of 5

I don't get all the negative reviews

I don't get all the negative reviews. On the European side it works perfectly. I don't use it professionally, only to pay for purchases, but when there is a problem the CS is always very helpful and practically everyone accepts PayPal as a payment method, and for good reason I would say.

FL

Firstname Lastname

11/09/24

5 out of 5

I don't get all the negative reviews

I don't get all the negative reviews. On the European side it works perfectly. I don't use it professionally, only to pay for purchases, but when there is a problem the CS is always very helpful and practically everyone accepts PayPal as a payment method, and for good reason I would say.

S

Sue

11/04/24

5 out of 5

Excellent customer service

A lady called Reesa (think that is how you spell it), she was extremely helpful, was having problems with a hotel i booked who said i would not get a refund, she done everything in her power for me and resolved the issued straight away, thank you so much for your kind help

S

Sue

11/04/24

5 out of 5

Excellent customer service

A lady called Reesa (think that is how you spell it), she was extremely helpful, was having problems with a hotel i booked who said i would not get a refund, she done everything in her power for me and resolved the issued straight away, thank you so much for your kind help

LJ

Lewis jasso

10/28/24

5 out of 5

I am a qualified builder

I am a qualified builder

LJ

Lewis jasso

10/28/24

5 out of 5

I am a qualified builder

I am a qualified builder