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Compare VanillaSoft vs Truly vs Nextiva

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Truly - Call Center Software
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Overview

Description

VanillaSoft is the Sales Engagement Platform for global sales organizations. Essential functions like Account, Product and Contact management are realigned with how salespeople engage with ... Read More

Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. ... Read More

Entry Level Pricing
  • Starts from $80
  • Starts from $55 , Billed Yearly
Free Trial Availability
Spotsaas Score

9.3/10

8.9/10

User Ratings
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Software Demo

Demo

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Truly has not given any software demo yet

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Features

Total Features

13 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $80
          • $55 , Billed Yearly
          Pricing Plans
          • Not Available
          • Growth

            • Up to 10 Users

            • CRM Integrations

            • Desktop & Mobile Apps (Mac, Windows, Chrome, iOS, Android)

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          • Enterprise

            • International Numbers & Calling

            • Call Transcription

            • Premium Deskphone & Conference Room Integration

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          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          425

          Very Good

          99

          Good

          19

          Poor

          6

          Terible

          2

          Excellent

          114

          Very Good

          26

          Good

          6

          Poor

          4

          Terible

          0

          Expert's Review generated by AI

          VanillaSoft is consistently praised for its user-friendly design and efficient functionality. Users appreciate its focus on outbound calling, making it a standout choice for managing high call ...Read more

          Truly stands out as a reliable and intuitive tool for call management and integration with CRM systems like Salesforce. Users appreciate its ease of use, seamless integration, and the convenience ...Read more

          Pros and Cons
          • Designed for volume calls, making it efficient for outbound calling needs.

          • User-friendly interface with easy implementation, suitable for quick team adoption and daily use.

          • Calender integration for scheduling and managing leads at correct time zones.

          • Reliable with automated correction on client info and calls, enhancing accuracy.

          • Great customer support for prompt assistance and easy integration with clients.

          • Limited customization options and features may be overwhelming for new users without sufficient support.

          • Marketplace may lack a variety of apps and connectors, limiting advanced functionalities.

          • Some users experienced minor bugs impacting overall experience.

          • Reliable metadata flow to CRM, enhancing efficiency.

          • Desktop and mobile app availability for on-the-go usage.

          • Easy dialing feature and user-friendly interface for seamless calls.

          • Strong integration with Salesforce for efficient workflow and tracking.

          • Ability to switch phone numbers easily for different purposes.

          • Intimidating richness of features for new users without adequate support.

          • Limited customization options and marketplace for advanced functionalities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Education Affiliates

          Education Affiliates

          The SALT Group

          The SALT Group

          SalesRoads

          SalesRoads

          Uber

          Uber

          wework

          wework

          Wix

          Wix

          Media and Screenshots

          Screenshots
          Lead routing integration

          7 Screenshots

          No screenshots available.

          Videos
          video-0

          5 Videos

          No videos available.

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both VanillaSoft and Truly offer a Free Trial.

          VanillaSoft is designed for Large Enterprises, Medium Business and Small Business.

          Truly is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for VanillaSoft Starts at $80/User/Month whereas for Truly Starts at $55/User/Month when Billed Yearly.

          Some top alternatives to VanillaSoft includes Apollo.io, AroundDeal, CrankWheel, ZoomInfo Engage, EngageBay, Sales Desk, Groove, SalesLoft, ImagineSales, Adapt Engage, Salesvue, Closely and SalesHandy.

          Some top alternatives to Truly includes Nextiva, FIVE CRM, Calabrio One, CallTools, Call Center Studio, TelebuHub, ImagineSales, TeleCapture, Aircall, My Hotline and Tracking Sales Calls.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].