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9.3

Spot Score

VanillaSoft - Sales Engagement Software

VanillaSoft Reviews in February 2025: User Ratings, Pros & Cons

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4.4

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VanillaSoft Reviews & Ratings

4.4

Very Good

Based on 965 ratings & 551 reviews

Rating Distribution

Excellent

(425)

Very Good

(99)

Good

(19)

Poor

(6)

Terible

(2)

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Showing 1-10 out of 551

AU

Anonymous User

12/18/23

5 out of 5

"Exactly What We Needed"

What do you like best about VanillaSoft? It was important to us to have a platform that supported outbound calling. Some CRM platforms are really overkill for what we needed and are very time consuming to use; Vanillasoft is designed for volume calls.

AU

Anonymous User

12/18/23

5 out of 5

"Exactly What We Needed"

What do you like best about VanillaSoft? It was important to us to have a platform that supported outbound calling. Some CRM platforms are really overkill for what we needed and are very time consuming to use; Vanillasoft is designed for volume calls.

BK

Brenda K

11/14/23

5 out of 5

"wonderful program"

What do you like best about VanillaSoft? Vanilla Soft is super easy to use and user friendly, I teach my team how to use it in less then a day and they love it too. when they use it often it becomes like second nature and we use it every day. Also great customer Support they really help us out with easy implementation. It also intergrats with all of our clients so that makes it nice.

AU

Anonymous User

11/14/23

5 out of 5

"User Friendly"

What do you like best about VanillaSoft? calender integration, calling leads easily at correct time zones, used daily and is essentially the main software used for the day to day. easily able to implement text drip with an api key to add leads. Customer service and usual billing is always timely and prompt

BK

Brenda K

11/14/23

5 out of 5

"wonderful program"

What do you like best about VanillaSoft? Vanilla Soft is super easy to use and user friendly, I teach my team how to use it in less then a day and they love it too. when they use it often it becomes like second nature and we use it every day. Also great customer Support they really help us out with easy implementation. It also intergrats with all of our clients so that makes it nice.

AU

Anonymous User

11/14/23

5 out of 5

"User Friendly"

What do you like best about VanillaSoft? calender integration, calling leads easily at correct time zones, used daily and is essentially the main software used for the day to day. easily able to implement text drip with an api key to add leads. Customer service and usual billing is always timely and prompt

AU

Anonymous User

11/14/23

4.5 out of 5

"Better CRM than most"

What do you like best about VanillaSoft? Quick and user-friendly. Reliable. Automated correction on info for clients and calls. What do you dislike about VanillaSoft?

SR

samuel r

11/14/23

2.5 out of 5

"Make calls dialing medicare"

What do you like best about VanillaSoft? it works for the most part i do like that when it works it works What do you dislike about VanillaSoft?

JW

Jake W

11/10/23

4.5 out of 5

"Using them for managing outbound communication to clients"

What do you like best about VanillaSoft? Constant organization and regulation control so I don't have to worry about it. What do you dislike about VanillaSoft?

CU

Catherine U

11/09/23

4.5 out of 5

"VanillaSoft dialer and CRM"

What do you like best about VanillaSoft? Quick and easy CRM. Not too complicated and does what it needs to. Has prospects info, can dial prospects, can quickly grab info using SMS templates as needed.