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Compare TYASuite Asset Management Software vs Atera vs Zendesk Support vs Zoho Desk

Atera - Help Desk Software
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Overview

Description

TYASuite Asset Management Software is an all-in-one platform that facilitates superior asset monitoring and maintenance. You have complete control of your essential assets thanks to its ... Read More

Atera is the Help Desk Software that makes ticket tracking work for businesses. With Atera, user can capture, organize, and respond to customer requests with tickets of their own. Atera's ... Read More

Entry Level Pricing
  • Starts from $10.4 , monthly
  • Starts from $129 , monthly
Free Trial Availability
  • No free trial
Spotsaas Score

7.9/10

Not Available

User Ratings
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Software Demo

Demo

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Features

Total Features

12 Features

48 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $10.4 , monthly
          • $129 , monthly
          Pricing Plans
          • Startup Plan

            $14.44

            /user/month

            • Purchase requisitions

            • Request aggregation

            • Multi-Location

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          • Startup (Pre Series B)

            $11.54

            /user/month

            • Purchase requisitions

            • Request aggregation

            • Multi-Location

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          • Startup (Post Series B)

            $10.4

            /user/month

            • Purchase requisitions

            • Request aggregation

            • Multi-Location

            Show more +

          • Browse all pricing plans
          • Pro

            $159

            /user/month

            • Remote management automations & scripting

            • Windows support

            • Remote monitoring and alerts

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          • Growth

            $209

            /user/month

            • All the magnitude of Pro

            • Mac and Linux support

            • Remote access using AnyDesk

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          • Power

            $249

            /user/month

            • All the power of Growth

            • Custom analytics

            • Custom support addresses (unlimited)

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          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          Excellent

          246

          Very Good

          27

          Good

          2

          Poor

          1

          Terible

          1

          Expert's Review generated by AI

          TYASuite Asset Management Software stands out as a comprehensive solution for businesses seeking total control over their asset lifecycle. Its automation capabilities, user-level tracking, and ...Read more

          Atera delivers a refreshingly simple and efficient help desk experience, especially for small to mid-sized businesses looking to streamline support operations. Its intuitive ticketing system and ...Read more

          Pros and Cons
          • TYASuite’s plug-and-play functionality enables businesses to automate the full lifecycle of asset acquisition, tracking, and disposal—reducing manual effort and increasing accuracy.

          • The ability to monitor assets down to the user level, including photo documentation, warranty, and insurance details, ensures precise accountability and record-keeping.

          • With support for unique QR and barcode tagging, assets can be tracked efficiently by subgroup, group, or location, enabling faster audits and inventory checks.

          • The software is designed to be modular and scalable, making it suitable for both SMBs and enterprises with varying asset management complexities.

          • While TYASuite is modular, deeper customizations often need assistance from the support team, potentially delaying deployment for complex requirements.

          • While basic reporting is available, users seeking in-depth analytics or custom dashboard creation might find the reporting tools somewhat limited.

          • Atera offers a clean, user-friendly interface that streamlines the ticketing process, allowing support agents to quickly organize and respond to customer requests without unnecessary complexity.

          • The platform enables agents to focus on resolving issues by minimizing administrative overhead and guiding users to self-service solutions, which reduces ticket volume.

          • With built-in add-ons like project management and time tracking, Atera helps teams maintain accurate records and eliminate manual time sheets—improving accountability and visibility.

          • Atera empowers businesses to enforce self-service protocols, encouraging customers to resolve common issues independently and reducing repetitive support tasks.

          • Atera’s out-of-the-box reporting may not meet the needs of data-driven enterprises seeking advanced analytics or tailored reporting dashboards.

          • Features like project management and time tracking are add-ons, which could lead to higher overall costs for organizations needing a complete solution.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          Sodexo

          Sodexo

          Domino's

          Domino's

          TGI Fridays

          TGI Fridays

          Media and Screenshots

          Screenshots
          FAR Depreciation Calculation

          6 Screenshots

          Dashboard

          7 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          3 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Atera offers Free Trial, but TYASuite Asset Management Software does not.

          TYASuite Asset Management Software is designed for Large Enterprises, Medium Business and Small Business.

          Atera is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for TYASuite Asset Management Software Starts at $10.4/user/month when monthly whereas for Atera Starts at $129/user/month when monthly.

          Some top alternatives to TYASuite Asset Management Software includes Atera, SuperOps RMM, Ivanti ITAM Suite, Asset Panda, AssetSonar, ITM IT Asset Management, SummitAI Asset Management, Tanium Asset, Asset Remix, SoftExpert EAM, SeQure Asset Management Software, TYASuite Inventory Management Software and GoTo Resolve.

          Some top alternatives to Atera includes Zendesk Support, Zoho Desk, Tidio Helpdesk, ConnectWise Control, Freshservice, ManageEngine ServiceDesk Plus, ManageEngine Desktop Central, Freshdesk, Motadata HelpDesk, HelpDesk, Jitbit Helpdesk, Syncro, ManageEngine OpManager MSP, Datto RMM, ConnectWise Automate and NinjaOne (NinjaRMM).

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].