Compare Twilio Flex vs CloudTalk vs Nextiva

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Twilio Flex (111) Visit website Visit Website	CloudTalk (1297) Visit website Visit Website

Overview
Affiliate Disclosure

Description	Twilio Flex is a cloud communication platform for building communications applications for web, desktop and mobile devices. It's quick to implement with no hardware or software to install. ... Read More	CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all ... Read More
Entry Level Pricing	Starts from $1	Starts from $25 , Billed Yearly
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	Not Available	9.6/10
User Ratings	2.5 (447)	4.4 (1099)
	Visit website	Visit website

Features

Total Features	0 Features	10 Features
Unique Features	No features
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Pricing

Pricing Option
Starting From	$1	$25 , Billed Yearly
Pricing Pans	Not Available	Starter Get Started Unlimited inbound & intracompany calls Click to call Automated call distribution Show more + Essential Get Started All Starter features, plus Advanced analytics with unlimited history Real-time client dashboard Show more + Expert Get Started All Essential features, plus Salesforce integration Power Dialer, Smart Dialer Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Visit Website	Visit Website

User Reviews

User Ratings	2.5 (based on 447 reviews)	4.4 (based on 1099 reviews)
Rating Distribution	Excellent 23 Very Good 12 Good 3 Poor 4 Terible 69	Excellent 842 Very Good 342 Good 46 Poor 22 Terible 45
Expert's Review generated by AI	No Expert ai Review available for the product	Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based ...Read more
Pros and Cons		Easy to use interface with seamless integration for productivity tools like CRM systems. Fast and responsive customer support appreciated by users for efficient issue resolution. Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations. Reliable call quality even for international calls, reducing concerns about signal quality and cost. Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance. Delayed or lack of response to queries and requests, indicating the need for improved communication and availability. Some users faced difficulties navigating the platform, indicating a learning curve for beginners without adequate guidance. Issues with call continuity and communication disruptions reported by some users, impacting overall user experience.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Zoho CRM 4.1 (8849 reviews) Salesforce 4.3 (31400 reviews) HubSpot CRM 4.2 (10374 reviews)

Customers

Customers	No Customers information available.	No Customers information available.

Media and Screenshots

Screenshots	4 Screenshots	3 Screenshots
Videos	3 Videos	2 Videos

Alternatives

Alternatives	CometChat 4.5 CloudTalk 4.4 Five9 4.1	Nextiva 4.4 CallTools 4.9 HoduCC 3.8

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Twilio Flex and CloudTalk offer a Free Trial.

Twilio Flex is designed for Large Enterprises and Medium Business.

CloudTalk is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Twilio Flex Starts at $1/User whereas for CloudTalk Starts at $25/User/Month when Billed Yearly.

Some top alternatives to Twilio Flex includes CometChat, CloudTalk, Five9, 3CX, Genesys PureConnect, MSG91, Infobip, Cloudonix, CommPeak, CloudContactAI and Messenger Communication Platform.

Some top alternatives to CloudTalk includes Nextiva, CallTools, HoduCC, Call Center Studio, Truly, Aircall, JustCall, Dialpad Contact Center, RingCentral Contact Center, VoxDesk and Squaretalk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Twilio Flex vs CloudTalk vs Nextiva

Twilio Flex

CloudTalk

OverviewAffiliate Disclosure

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure