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Compare ThriveDesk vs HelpDesk vs Zendesk Support vs Zoho Desk

ThriveDesk - Help Desk Software
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HelpDesk - Help Desk Software
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Overview

Description

ThriveDesk is the perfect choice for SMBs to showcase their brand, mission and values through excellent customer service. This top-notch software provides customer service teams with a ... Read More

HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a ... Read More

Entry Level Pricing
  • Starts from $19 , yearly
  • Starts from $29 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

8.3/10

9.4/10

User Ratings

4.3

(50)
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Software Demo

Demo

Features

Total Features

12 Features

15 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $19 , yearly
          • $29 , Billed Yearly
          Pricing Plans
          • Basic

            $29

            /month

            • For small businesses want to delight their customers

            • Teammates: 2 included

            • Inboxes:1 included

            Show more +

          • Standard

            $69

            /month

            • For startups and growing business want to level up support

            • Teammates: 5 included

            • Inboxes: 2 included

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          • Unlimited

            $129

            /month

            • Company obsessed with customers experience

            • Teammates: unlimited

            • Inboxes: 5 included

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          • Team

            • Multiple mailboxes

            • Reply address assigned to Team

            • Multiple email templates

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          • Enterprise

            • Includes features of Team plan, plus

            • Security Audit log Security assistance

            • Audit log

            Show more +

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          Excellent

          23

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers
          ThriveDesk_customers_0

          ThriveDesk_customers_0

          ThriveDesk_customers_1

          ThriveDesk_customers_1

          ThriveDesk_customers_2

          ThriveDesk_customers_2

          achieveCE

          achieveCE

          Bungalow.Net

          Bungalow.Net

          Rategenius

          Rategenius

          Media and Screenshots

          Screenshots
          Shared Inbox

          5 Screenshots

          Ticket Detail

          3 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both ThriveDesk and HelpDesk offer a Free Trial.

          ThriveDesk is designed for Large Enterprises, Medium Business and Small Business.

          HelpDesk is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for ThriveDesk Starts at $19/month when yearly whereas for HelpDesk Starts at $29/User/Month when Billed Yearly.

          Some top alternatives to ThriveDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Teamwork Desk, Support Hub, HelpDesk, SysAid, Jitbit Helpdesk, CRMdesk, Trakdesk, LabiDesk, HESK, BoldDesk and Little SaaS Communication.

          Some top alternatives to HelpDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, SupportBee, Teamwork Desk, SysAid, Jitbit Helpdesk, Snappy, Helpspot, ReadyDesk, HelpdeskEddy, Help Desk Premier, Support.cc by 500apps and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].