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Compare TechExcel ServiceWise vs Freshservice vs Freshdesk

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Overview

Description

TechExcel ServiceWise is a robust ticketing system solution designed to meet the needs of enterprises. Through its robust functionality, you can host and execute ITIL and other IT ... Read More

The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $19 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

Not Available

Not Available

User Ratings

3.9

(9)
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Software Demo

Demo

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View demo

Features

Total Features

0 Features

0 Features

Unique Features

No features

No features

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Pricing

Pricing Option
      Starting From
      • Not Available
      • $19 , Billed Yearly
      Pricing Pans
      • Not Available
      • Starter

        • Incident Management

        • Knowledge Base

        • Self Service Portal

        Show more +

      • Growth

        • Includes features of Starter plan, plus

        • Service Catalog

        • Asset Management

        Show more +

      • Pro

        • Includes features of Growth plan, plus

        • Problem Management

        • Change Management

        Show more +

      • Browse all pricing plans
      Pricing Page

      Pricing information not available

      freshservice pricing

      Other Details

      Organization Types supported
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available
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      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      2

      Very Good

      0

      Good

      0

      Poor

      2

      Terible

      0

      Excellent

      781

      Very Good

      144

      Good

      13

      Poor

      3

      Terible

      5

      Expert's Review generated by AI

      No Expert ai Review available for the product

      No Expert ai Review available for the product

      Pros and Cons
      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      Customers

      Customers
      TriTech

      TriTech

      Premier Health

      Premier Health

      vroom

      vroom

      Cordant

      Cordant

      Addison Lee

      Addison Lee

      Media and Screenshots

      Screenshots
      Live Sync

      4 Screenshots

      Ticket counts

      7 Screenshots

      Videos
      video-0

      2 Videos

      video-0

      4 Videos

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Yes, both TechExcel ServiceWise and Freshservice offer a Free Trial.

      TechExcel ServiceWise is designed for Large Enterprises, Medium Business and Small Business.

      Freshservice is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

      The starting price of Freshservice begins at $19/User/Month when Billed Yearly, while pricing details for TechExcel ServiceWise are unavailable.

      Some top alternatives to TechExcel ServiceWise includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, InvGate Service Desk, IBM Control Desk, Teamwork Desk, HelpDesk, Help Desk Premier, DeskXpand and Scopedesk.

      Some top alternatives to Freshservice includes Jira, SolarWinds Service Desk, Jira Service Desk, IBM Control Desk, Freshdesk, HelpDesk, TOPdesk, ReadyDesk, TechExcel ServiceWise and Scopedesk.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].