Compare TalkDesk vs Cognigy.AI

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	TalkDesk (2962) Get Quote Get Quote	Cognigy.AI Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable ... Read More	Cognigy is a powerful AI-driven platform designed to transform customer self-service and engagement. By harnessing the capabilities of generative AI, Cognigy enables businesses to deliver ... Read More
Entry Level Pricing	Starts from $85 , monthly	Not Available
Free Trial Availability	No free trial	No free trial
Spotsaas Score	9.8/10	Not Available
User Ratings	4.4 (3656)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	10 Features	15 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$85 , monthly	Not Available
Pricing Pans	CX Cloud Professional $85 /user/month Get Started Cx Cloud Essentials $85 /user/month Get Started CX Cloud Elevate $115 /user/month Get Started Browse all pricing plans	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported
Platforms Supported	Browser Based (Cloud)	Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.4 (based on 3656 reviews)	No Reviews No reviews available for the product
Rating Distribution	Excellent 2055 Very Good 718 Good 137 Poor 20 Terible 32	No Reviews No reviews available for the product
Expert's Review generated by AI	Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off ...Read more	No Expert ai Review available for the product
Pros and Cons	Streamlined service delivery and improved customer experience by providing crucial context details instantly. User-friendly interface with easy access and customization in reporting. Quick and responsive technical support. Effective monitoring of team performance and call metrics. Easy integration with CRM systems for seamless operations. Newcomers may find the rich features overwhelming without proper guidance. Limited advanced functionality due to a restricted selection in the Marketplace. Some users experienced occasional glitches and complexity in usage.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Salesforce 4.3 (31400 reviews) Slack 4.5 (35011 reviews) LiveChat 4.4 (2017 reviews)	HubSpot CRM 4.2 (10374 reviews) TalkDesk 4.4 (3656 reviews) Zendesk Support 4.3 (7934 reviews)

Customers

Customers	IBM Peloton Stitch Fix	Nestle Bosch TOYOTA

Media and Screenshots

Screenshots	5 Screenshots	4 Screenshots
Videos	3 Videos	1 Videos

Alternatives

Alternatives	Nextiva 4.4 Zendesk Talk 4.3 HoduCC 3.8	No Alternative products available.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither TalkDesk nor Cognigy.AI offers a free trial.

TalkDesk is designed for Large Enterprises, Medium Business and Small Business.

Cognigy.AI is designed for Large Enterprises and Medium Business.

The starting price of TalkDesk begins at $85/user/month when monthly, while pricing details for Cognigy.AI are unavailable.

Some top alternatives to TalkDesk includes Nextiva, Zendesk Talk, HoduCC, Call Center Studio, ClickDesk, Aircall, Dialpad Contact Center, VoxDesk, LeadDesk and Freshdesk Contact Center (Formerly Freshcaller).

Some top alternatives to Cognigy.AI includes and undefined.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare TalkDesk vs Cognigy.AI

TalkDesk

Cognigy.AI

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure