Cognigy.AI

Elevating Customer Experience with Generative AI

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Cognigy.AI offers custom pricing plan

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Overview

Features

Pricing

Ratings

Media

Customers

Integrations

Support

FAQs

What is Cognigy.AI?

Affiliate Disclosure

Cognigy is a powerful AI-driven platform designed to transform customer self-service and engagement. By harnessing the capabilities of generative AI, Cognigy enables businesses to deliver highly personalized customer experiences that foster loyalty and strengthen relationships. With its humanlike dialogues and hyper-realistic voices, the platform creates empathetic, dynamic interactions that feel natural and engaging. Cognigy supports both voice and chat interfaces, offering frictionless, omnichannel solutions that seamlessly integrate into any customer journey. Going beyond traditional reactive support, Cognigy empowers businesses to deliver proactive service, boosting customer satisfaction while driving revenue growth.

Pricing

Cognigy.AI offers custom pricing plan

Customer Type

Large Enterprises
Medium Business

Platform Type

SaaS/Web/Cloud

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Cognigy.AI was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Cognigy.AI Features

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Features Score:

AI Model

AI Voice Assistant

AI Voice Chat

Artificial Intelligence

Chat (Messaging)

Conversational Intelligence

Customer Support

Natural Language Processing

Omnichannel Customer Engagement

Outbound Call Center

Self Service Portal

Third-party Integration

Voice Operation

Voice Recognition

Cognigy.AI Pricing

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Free Trial

Not available

Cognigy.AI Pricing

Cognigy.AI offers custom pricing plan

Pricing Model

Paid Plans (Quotation Based )

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Disclaimer: Pricing information for Cognigy.AI is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Cognigy.AI Reviews & Ratings

Expert's Review

Cognigy stands out as a cutting-edge AI platform that revolutionizes customer engagement with hyper-realistic, omnichannel interactions. By leveraging generative AI, it delivers personalized, proactive service that enhances customer satisfaction and drives business growth. The platform’s ability to scale automation while maintaining a humanlike experience makes ...Read more

Cognigy.AI pros and cons

Unlike traditional reactive support, Cognigy enables businesses to anticipate customer needs, improving overall service quality.
Cognigy automates complex workflows while maintaining a humanlike touch, allowing businesses to scale support without sacrificing quality.
Leveraging generative AI, the platform tailors responses to each user, enhancing customer engagement and loyalty.
The platform works across multiple communication channels, ensuring a consistent and frictionless customer journey.

Older customer service platforms may not easily connect with Cognigy, requiring additional resources for compatibility.
Employees may need time to adapt to working alongside AI-driven automation, impacting initial adoption rates.

Cognigy.AI Customers

Nestle

Bosch

TOYOTA

Mercedes

Lufthansa Cargo AG

Cognigy.AI Integrations

4.2

4.4

4.3

4.5

Microsoft Dynamics GP

Salesforce Marketing Cloud Account Engagement (formerly Pardot)

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Cognigy.AI Support

Location

Düsseldorf, North Rhine-Westphalia

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Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Cognigy.AI is a AI Agent. Cognigy.AI offers Third-party Integration, Chat (Messaging), Voice Operation, Conversational Intelligence, Self Service Portal and many more functionalities.

No, Cognigy.AI doesn't provide API.

No, Cognigy.AI doesn't provide mobile app.

Cognigy.AI is located in Düsseldorf, North Rhine-Westphalia

Cognigy.AI offers Quotation Based pricing model

Yes, Cognigy.AI can integrate with HubSpot CRM, TalkDesk, Zendesk Support, Slack and many more.You can find more integration for Cognigy.AI here

The starting price is not disclosed by Cognigy.AI. You can visit Cognigy.AI pricing page to get the latest pricing.

This software is researched and edited by

Rajat Gupta

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Researched by Rajat Gupta