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Compare SysAid vs Vision Helpdesk vs Zendesk Support vs Zoho Desk

SysAid - Help Desk Software
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Overview

Description

SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut down. SysAid helps the organization maintain ... Read More

The Vision Helpdesk is a simple yet powerful customer service solution. The Vision Helpdesk is easy to set up and use. It is a complete help desk software package, including statuses, ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $12 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.8/10

9.4/10

User Ratings
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Software Demo

Demo

Features

Total Features

16 Features

16 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $12 , Billed Yearly
          Pricing Plans
          • Not Available
          • Starter Help Desk

            • $8 per Agent per Month billed Yearly

            • $10 per Agent per Month billed Monthly

            • $200 per Agent

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          • Pro Help Desk

            • Location : USA / UK / EU / IN

            • Free support and software updates

            • $16 per Agent per Month billed Yearly

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          • Satellite Help Desk

            • Location : USA / UK / EU / IN

            • Free support and software updates

            • $20 per Agent per Month billed Yearly

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          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          577

          Very Good

          85

          Good

          23

          Poor

          4

          Terible

          6

          Excellent

          92

          Very Good

          10

          Good

          0

          Poor

          1

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Adobe

          Adobe

          Titan

          Titan

          Coca-Cola

          Coca-Cola

          Quickheal

          Quickheal

          ecophos

          ecophos

          Healthpointe Solutions

          Healthpointe Solutions

          Media and Screenshots

          Screenshots
          Dashboard screenshot

          9 Screenshots

          Incidents screenshot

          2 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both SysAid and Vision Helpdesk offer a Free Trial.

          SysAid is designed for Large Enterprises, Medium Business and Small Business.

          Vision Helpdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          The starting price of Vision Helpdesk begins at $12/User/Month when Billed Yearly, while pricing details for SysAid are unavailable.

          Some top alternatives to SysAid includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, Freshdesk, LiveAgent, HelpDesk, Jitbit Helpdesk, TOPdesk, ReadyDesk, Milldesk, Sitehelpdesk, Spiceworks Help Desk and HESK.

          Some top alternatives to Vision Helpdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Kayako, Deskero, Teamwork Desk, LiveAgent, HelpDesk, SysAid, osTicket, Jitbit Helpdesk, eStreamDesk, BoldDesk and Scopedesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].