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Compare Symantec ServiceDesk vs BoldDesk vs Zendesk Support vs Zoho Desk

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BoldDesk - Help Desk Software
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Overview

Description

ServiceDesk is a complete solution for tracking problem management and customer service. The software enables IT department to manage both internal IT service requests and also manages ... Read More

BoldDesk is a cloud-based ticketing platform that simplifies your support operations. It lets you group your customer service requests into one place, assign them to the right agents, ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $8 , Billed Yearly
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

Not Available

8.7/10

User Ratings
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Software Demo

Demo

Symantec ServiceDesk has not given any software demo yet

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Features

Total Features

0 Features

15 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • Not Available
        • $8 , Billed Yearly
        Pricing Plans
        • Not Available
        • Standard (Agent Based)

          • Email ticketing

          • Knowledge base

          • Ticket auto assignment

          Show more +

        • Growth (Agent Based)

          • Includes features of Starter plan, plus

          • Ticket event and time trigger rules

          • CSAT surveys

          Show more +

        • Enterprise (Agent Based)

          • Includes features of Growth plan, plus

          • Multi-brand help desk

          • Multi-brand knowledge base

          Show more +

        • Browse all pricing plans

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings

        No reviews available for the product

        Rating Distribution

        Excellent

        7

        Very Good

        5

        Good

        1

        Poor

        0

        Terible

        2

        No reviews available for the product

        Expert's Review generated by AI

        No Expert ai Review available for the product

        No Expert ai Review available for the product

        Pros and Cons
        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers

        No Customers information available.

        IBM

        IBM

        Intel

        Intel

        Siemens

        Siemens

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos

        No videos available.

        video-0

        1 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        BoldDesk offers Free Trial, but Symantec ServiceDesk does not.

        Symantec ServiceDesk is designed for Large Enterprises, Medium Business and Small Business.

        BoldDesk is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of BoldDesk begins at $8/User/Month when Billed Yearly, while pricing details for Symantec ServiceDesk are unavailable.

        Some top alternatives to Symantec ServiceDesk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Halo Service Desk, IBM Control Desk, Micro Focus Service Manager, HelpDesk, ReadyDesk, Milldesk, Sitehelpdesk and BoldDesk.

        Some top alternatives to BoldDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, eStreamDesk, EngageBay Helpdesk System, ReadyDesk, LabiDesk and AzureDesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at hello@spotsaas.com.