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Compare Suptask vs HaloITSM

Suptask - Service Desk Software
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HaloITSM - Service Desk Software
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Overview

Description

Suptask revolutionizes ticketing in teams. Our platform facilitates a seamless transition between conversation on Slack to a comprehensive ticketing system without needing to exit the app. ... Read More

HaloITSM helps businesses better serve their customers with reliable IT services. Our white label platform offers the ability to enhance your brand visibility. Through this software, teams ... Read More

Entry Level Pricing
  • Starts from $18 , Billed Yearly
  • Not Available
Free Trial Availability
  • No free trial
  • Free Trial available
User Ratings

4.8

(24)

4.6

(83)
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Software Demo

Demo

Pricing

Pricing Option
      Starting From
      • $18 , Billed Yearly
      • Not Available
      Pricing Plans
      • Free

        • Agents (Responders) - Unlimited

        • Ticket Requesters - Unlimited

        • Ticket Forms - 1

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      • Light

        • Agents (Responders) - Unlimited

        • Ticket Requesters - Unlimited

        • Ticket Forms -3

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      • Professional

        • Agents (Responders) - Unlimited

        • Ticket Requesters - Unlimited

        • Ticket Forms - 10

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      • Browse all pricing plans
      • Not Available

      Other Details

      Organization Types supported
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Not Available
      • Available
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      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      22

      Very Good

      2

      Good

      0

      Poor

      0

      Terible

      0

      Excellent

      16

      Very Good

      0

      Good

      0

      Poor

      0

      Terible

      0

      Expert's Review generated by AI

      Suptask has garnered praise for its user-friendly interface, making task management and ticket tracking a seamless process. Users have commended the app for its efficiency in handling multiple ...Read more

      HaloITSM has gained significant praise over the past 12 months, with users highlighting its sleek design, speed, and continuous evolution as standout features. The customer service and ...Read more

      Pros and Cons
      • User-friendly interface that simplifies task management and enhances collaboration among teams.

      • Seamless integration with Slack for efficient team collaboration and communication.

      • Provides valuable insights for tracking ongoing cases and prioritizing tasks.

      • Customizable workflows and forms to suit individual team needs.

      • Complexity in features and customizations can be overwhelming for new users without adequate support or guidance.

      • Limited options in the Marketplace for additional apps and connectors might restrict advanced functionalities and integrations.

      • Modern interface that is easy to use and navigate.

      • Excellent technical support and responsiveness to user feedback.

      • Customizable features that cater to various business needs.

      • Quick and seamless migration to cloud-based version.

      • Some settings can be challenging to find due to high level of customization.

      • Limited documentation for certain features, requiring frequent engagement with support.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Customers

      Customers
      Mobilitywork

      Mobilitywork

      ONVI

      ONVI

      Nagios

      Nagios

      NHS

      NHS

      Siemens

      Siemens

      AkzoNobel

      AkzoNobel

      Media and Screenshots

      Screenshots
      Conversational Ticketing

      5 Screenshots

      Self Service Portal screenshot

      5 Screenshots

      Videos
      video-0

      1 Videos

      video-0

      3 Videos

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      HaloITSM offers Free Trial, but Suptask does not.

      Suptask is designed for Large Enterprises, Medium Business and Small Business.

      HaloITSM is designed for Large Enterprises, Medium Business and Small Business.

      The starting price of Suptask begins at $18/Month when Billed Yearly, while pricing details for HaloITSM are unavailable.

      Some top alternatives to Suptask includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Teamwork Desk, HelpDesk, Desky, AzureDesk, Desk365, BoldDesk, Tikit and Scopedesk.

      Some top alternatives to HaloITSM includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Halo Service Desk, IBM Control Desk, Freshdesk, HelpDesk, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk and ServiceNow Customer Service Management.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].