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Compare Suptask vs Freshservice vs Freshdesk

Suptask - Service Desk Software
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Overview

Description

Suptask revolutionizes ticketing in teams. Our platform facilitates a seamless transition between conversation on Slack to a comprehensive ticketing system without needing to exit the app. ... Read More

The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where ... Read More

Entry Level Pricing
  • Starts from $18 , Billed Yearly
  • Starts from $19 , Billed Yearly
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

Not Available

Not Available

User Ratings

4.8

(24)
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Software Demo

Demo

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Features

Total Features

0 Features

0 Features

Unique Features

No features

No features

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Pricing

Pricing Option
      Starting From
      • $18 , Billed Yearly
      • $19 , Billed Yearly
      Pricing Pans
      • Free

        • Agents (Responders) - Unlimited

        • Ticket Requesters - Unlimited

        • Ticket Forms - 1

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      • Light

        • Agents (Responders) - Unlimited

        • Ticket Requesters - Unlimited

        • Ticket Forms -3

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      • Professional

        • Agents (Responders) - Unlimited

        • Ticket Requesters - Unlimited

        • Ticket Forms - 10

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      • Browse all pricing plans
      • Starter

        • Incident Management

        • Knowledge Base

        • Self Service Portal

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      • Growth

        • Includes features of Starter plan, plus

        • Service Catalog

        • Asset Management

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      • Pro

        • Includes features of Growth plan, plus

        • Problem Management

        • Change Management

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      • Browse all pricing plans
      Pricing Pagesuptask pricingfreshservice pricing

      Other Details

      Organization Types supported
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Not Available
      • Available
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      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      22

      Very Good

      2

      Good

      0

      Poor

      0

      Terible

      0

      Excellent

      781

      Very Good

      144

      Good

      13

      Poor

      3

      Terible

      5

      Expert's Review generated by AI

      Suptask has garnered praise for its user-friendly interface, making task management and ticket tracking a seamless process. Users have commended the app for its efficiency in handling multiple ...Read more

      No Expert ai Review available for the product

      Pros and Cons
      • User-friendly interface that simplifies task management and enhances collaboration among teams.

      • Seamless integration with Slack for efficient team collaboration and communication.

      • Provides valuable insights for tracking ongoing cases and prioritizing tasks.

      • Customizable workflows and forms to suit individual team needs.

      • Free plan with unlimited users, making it accessible to all team members.

      • Complexity in features and customizations can be overwhelming for new users without adequate support or guidance.

      • Limited options in the Marketplace for additional apps and connectors might restrict advanced functionalities and integrations.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Customers

      Customers
      Mobilitywork

      Mobilitywork

      ONVI

      ONVI

      Nagios

      Nagios

      vroom

      vroom

      Cordant

      Cordant

      Addison Lee

      Addison Lee

      Media and Screenshots

      Screenshots
      Conversational Ticketing

      5 Screenshots

      Ticket counts

      7 Screenshots

      Videos
      video-0

      1 Videos

      video-0

      4 Videos

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Freshservice offers Free Trial, but Suptask does not.

      Suptask is designed for Large Enterprises, Medium Business and Small Business.

      Freshservice is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

      Pricing for Suptask Starts at $18/Month when Billed Yearly whereas for Freshservice Starts at $19/User/Month when Billed Yearly.

      Some top alternatives to Suptask includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Teamwork Desk, HelpDesk, Desky, AzureDesk, Desk365, BoldDesk, Tikit and Scopedesk.

      Some top alternatives to Freshservice includes Jira, SolarWinds Service Desk, Jira Service Desk, IBM Control Desk, Freshdesk, HelpDesk, TOPdesk, ReadyDesk, TechExcel ServiceWise and Scopedesk.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].