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Compare Suptask vs BoldDesk vs Zendesk Support vs Zoho Desk

Suptask - Service Desk Software
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BoldDesk - Help Desk Software
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Overview

Description

Suptask revolutionizes ticketing in teams. Our platform facilitates a seamless transition between conversation on Slack to a comprehensive ticketing system without needing to exit the app. ... Read More

BoldDesk is a cloud-based ticketing platform that simplifies your support operations. It lets you group your customer service requests into one place, assign them to the right agents, ... Read More

Entry Level Pricing
  • Starts from $18 , Billed Yearly
  • Starts from $8 , Billed Yearly
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

Not Available

8.7/10

User Ratings

4.8

(24)
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Software Demo

Demo

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Features

Total Features

0 Features

15 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • $18 , Billed Yearly
        • $8 , Billed Yearly
        Pricing Plans
        • Free

          • Agents (Responders) - Unlimited

          • Ticket Requesters - Unlimited

          • Ticket Forms - 1

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        • Light

          • Agents (Responders) - Unlimited

          • Ticket Requesters - Unlimited

          • Ticket Forms -3

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        • Professional

          • Agents (Responders) - Unlimited

          • Ticket Requesters - Unlimited

          • Ticket Forms - 10

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        • Browse all pricing plans
        • Standard (Agent Based)

          • Email ticketing

          • Knowledge base

          • Ticket auto assignment

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        • Growth (Agent Based)

          • Includes features of Starter plan, plus

          • Ticket event and time trigger rules

          • CSAT surveys

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        • Enterprise (Agent Based)

          • Includes features of Growth plan, plus

          • Multi-brand help desk

          • Multi-brand knowledge base

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        • Browse all pricing plans

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Not Available
        • Available
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        User Reviews

        User Ratings

        No reviews available for the product

        Rating Distribution

        Excellent

        22

        Very Good

        2

        Good

        0

        Poor

        0

        Terible

        0

        No reviews available for the product

        Expert's Review generated by AI

        Suptask has garnered praise for its user-friendly interface, making task management and ticket tracking a seamless process. Users have commended the app for its efficiency in handling multiple ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • User-friendly interface that simplifies task management and enhances collaboration among teams.

        • Seamless integration with Slack for efficient team collaboration and communication.

        • Provides valuable insights for tracking ongoing cases and prioritizing tasks.

        • Customizable workflows and forms to suit individual team needs.

        • Free plan with unlimited users, making it accessible to all team members.

        • Complexity in features and customizations can be overwhelming for new users without adequate support or guidance.

        • Limited options in the Marketplace for additional apps and connectors might restrict advanced functionalities and integrations.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        Mobilitywork

        Mobilitywork

        ONVI

        ONVI

        Nagios

        Nagios

        IBM

        IBM

        Intel

        Intel

        Siemens

        Siemens

        Media and Screenshots

        Screenshots
        Conversational Ticketing

        5 Screenshots

        No screenshots available.

        Videos
        video-0

        1 Videos

        video-0

        1 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        BoldDesk offers Free Trial, but Suptask does not.

        Suptask is designed for Large Enterprises, Medium Business and Small Business.

        BoldDesk is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for Suptask Starts at $18/Month when Billed Yearly whereas for BoldDesk Starts at $8/User/Month when Billed Yearly.

        Some top alternatives to Suptask includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Teamwork Desk, HelpDesk, Desky, AzureDesk, Desk365, BoldDesk, Tikit and Scopedesk.

        Some top alternatives to BoldDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, eStreamDesk, EngageBay Helpdesk System, ReadyDesk, LabiDesk and AzureDesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].