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Compare Supportbench vs HESK vs Zoho Desk vs Zendesk Support

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HESK - Help Desk Software
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Overview

Description

Supportbench. is an affordable Help Desk Software for SMB companies who manage their own customer support. It's the most simple to use Support Desk Software with many features & ... Read More

HESK is a one stop shop for all Help Desk needs. HESK is a web based customer support system that aims to provide user friendly support, easy management of tickets and communication with ... Read More

Entry Level Pricing
  • Starts from $32 , Billed Yearly
  • Starts from $24.91 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.0/10

8.6/10

User Ratings

4.9

(19)
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Software Demo

Demo

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Features

Total Features

16 Features

11 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $32 , Billed Yearly
          • $24.91 , Billed Yearly
          Pricing Pans
          • Business

            • Ticket Management

            • Email Management

            • Chat

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          • Enterprise

            • Includes features of Business plan, plus

            • Custom Roles Permissions

            • Customer Roles

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          • HESK Cloud

            • 10 Support Agents

            • 10 GB file upload space

            • Statistics module

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          • HESK Cloud Plus

            • Unlimited Support Agents

            • 50 GB file upload space

            • Escalate module

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          Pricing Pagesupportbench pricinghesk pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          72

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          4

          Very Good

          1

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Southern Solutions

          Southern Solutions

          Wolseley

          Wolseley

          Payfirma

          Payfirma

          Department of Education

          Department of Education

          Cira

          Cira

          Arkansas

          Arkansas

          Media and Screenshots

          Screenshots

          3 Screenshots

          No screenshots available.

          Videos
          video-0

          1 Videos

          video-0

          2 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Supportbench and HESK offer a Free Trial.

          Supportbench is designed for Large Enterprises, Medium Business and Small Business.

          HESK is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Supportbench Starts at $32/Month when Billed Yearly whereas for HESK Starts at $24.91/Month when Billed Yearly.

          Some top alternatives to Supportbench includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Teamwork Desk, ProProfs Help Desk, HelpDesk, CRMdesk, UseDesk, HESK, DeskXpand, CallView 360 and BoldDesk.

          Some top alternatives to HESK includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Teamwork Desk, HelpDesk, SysAid, osTicket, Jitbit Helpdesk, CRMdesk, ReadyDesk, GetHelp, Sitehelpdesk, Trakdesk and Spiceworks Help Desk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].