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Compare Support.cc by 500apps vs Zoho Desk vs Zendesk Support vs ManageEngine ServiceDesk Plus

Overview

Description

Support.ly is the new software as a service solution for IT support, customer support and external helpdesk functions. From one central area individuals can monitor and control multiple ... Read More

Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents ... Read More

Entry Level Pricing
  • Starts from $9.99 , Billed Yearly
  • Starts from $14 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

8.8/10

9.7/10

User Ratings

Features

Total Features

15 Features

17 Features

Unique Features

      Pricing

      Pricing Option
          Starting From
          • $9.99 , Billed Yearly
          • $14 , Billed Yearly
          Pricing Pans
          • Cloud

            $14.99

            • 50 apps (Hosted in 6 locations)

            • 99.5% Guaranteed Global Uptime

            • 24/5 Email, Chat Support

            Show more +

          • Enterprise

            $74.95

            • 50 apps (Hosted in 6 locations)

            • 99.99% Guaranteed Global Uptime

            • 24/5 Email, Chat and Phone Support

            Show more +

          • Hosted

            • White Label

            • BYOS (Bring Your Own Server)

            • Hosted Locally on your Server

            Show more +

          • Free

            • 3 Free Agents

            • Email Ticketing

            • Comment in Ticket

            Show more +

          • Standard

            $20

            • Unlimited Agents

            • Includes features of Free plan, plus

            • Ticket Tags: 20 Tags/Ticket

            Show more +

          • Professional

            $35

            • Includes features of Standard plan, plus

            • Ticket Tags: 30 Tags/Ticket

            • Approvals

            Show more +

          • Browse all pricing plans
          Pricing Pagesupport-cc-by-500apps pricingzoho-desk pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available

          User Reviews

          User Ratings

          No Reviews

          No reviews available for the product

          4.4

          (based on 3462 reviews)

          Rating Distribution

          No Reviews

          No reviews available for the product

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          NHS

          NHS

          Zoho Desk_customers_0

          Zoho Desk_customers_0

          Zoho Desk_customers_3

          Zoho Desk_customers_3

          Media and Screenshots

          Screenshots

          No screenshots available.

          Zoho Desk

          4 Screenshots

          Videos

          No videos available.

          video-0

          4 Videos

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].