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Compare Support.cc by 500apps vs BoldDesk vs Zendesk Support vs Zoho Desk

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BoldDesk - Help Desk Software
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Overview

Description

Support.ly is the new software as a service solution for IT support, customer support and external helpdesk functions. From one central area individuals can monitor and control multiple ... Read More

BoldDesk is a cloud-based ticketing platform that simplifies your support operations. It lets you group your customer service requests into one place, assign them to the right agents, ... Read More

Entry Level Pricing
  • Starts from $9.99 , Billed Yearly
  • Starts from $8 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

8.8/10

8.7/10

User Ratings
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Software Demo

Demo

Support.cc by 500apps has not given any software demo yet

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Features

Total Features

15 Features

15 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $9.99 , Billed Yearly
          • $8 , Billed Yearly
          Pricing Plans
          • Cloud

            • 50 apps (Hosted in 6 locations)

            • 99.5% Guaranteed Global Uptime

            • 24/5 Email, Chat Support

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          • Enterprise

            • 50 apps (Hosted in 6 locations)

            • 99.99% Guaranteed Global Uptime

            • 24/5 Email, Chat and Phone Support

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          • Hosted

            • White Label

            • BYOS (Bring Your Own Server)

            • Hosted Locally on your Server

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          • Standard (Agent Based)

            • Email ticketing

            • Knowledge base

            • Ticket auto assignment

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          • Growth (Agent Based)

            • Includes features of Starter plan, plus

            • Ticket event and time trigger rules

            • CSAT surveys

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          • Enterprise (Agent Based)

            • Includes features of Growth plan, plus

            • Multi-brand help desk

            • Multi-brand knowledge base

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          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings

          No reviews available for the product

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          No reviews available for the product

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons
          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          IBM

          IBM

          Intel

          Intel

          Siemens

          Siemens

          Media and Screenshots

          Screenshots

          No screenshots available.

          No screenshots available.

          Videos

          No videos available.

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Support.cc by 500apps and BoldDesk offer a Free Trial.

          Support.cc by 500apps is designed for Large Enterprises, Medium Business and Small Business.

          BoldDesk is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Support.cc by 500apps Starts at $9.99/Month when Billed Yearly whereas for BoldDesk Starts at $8/User/Month when Billed Yearly.

          Some top alternatives to Support.cc by 500apps includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, Deskero, Teamwork Desk, HelpDesk, SysAid, Jitbit Helpdesk, Snappy, CRMdesk, ReadyDesk, LabiDesk, HESK and BoldDesk.

          Some top alternatives to BoldDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, eStreamDesk, EngageBay Helpdesk System, ReadyDesk, LabiDesk and AzureDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].