Yes, both Sugester and Freshservice offer a Free Trial.
Sugester is designed for Large Enterprises, Medium Business and Small Business.
Freshservice is designed for Freelancers, Large Enterprises, Medium Business and Small Business.
Pricing for Sugester Starts at $9/User/Month whereas for Freshservice Starts at $19/User/Month when Billed Yearly.
Some top alternatives to Sugester includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, ClickDesk, Teamwork Desk, HelpDesk, Jitbit Helpdesk, Desky, ReadyDesk, Sitehelpdesk, LabiDesk, HESK, Help Desk Premier and BoldDesk.
Some top alternatives to Freshservice includes Jira, SolarWinds Service Desk, Jira Service Desk, IBM Control Desk, Freshdesk, HelpDesk, TOPdesk, ReadyDesk, TechExcel ServiceWise and Scopedesk.