Yes, both Spiraldesk and Freshservice offer a Free Trial.
Spiraldesk is designed for Large Enterprises, Medium Business and Small Business.
Freshservice is designed for Freelancers, Large Enterprises, Medium Business and Small Business.
Pricing for Spiraldesk Starts at $10/Month when Billed Yearly whereas for Freshservice Starts at $19/User/Month when Billed Yearly.
Some top alternatives to Spiraldesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Teamwork Desk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, CRMdesk, ReadyDesk, HelpdeskEddy, Milldesk, Sitehelpdesk and HESK.
Some top alternatives to Freshservice includes Jira, SolarWinds Service Desk, Jira Service Desk, IBM Control Desk, Freshdesk, HelpDesk, TOPdesk, ReadyDesk, TechExcel ServiceWise and Scopedesk.