Yes, both SolarWinds Service Desk and HESK offer a Free Trial.
SolarWinds Service Desk is designed for Large Enterprises, Medium Business and Small Business.
HESK is designed for Large Enterprises, Medium Business and Small Business.
Pricing for SolarWinds Service Desk Starts at $19/User/Month whereas for HESK Starts at $24.91/Month when Billed Yearly.
Some top alternatives to SolarWinds Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, Ivanti Service Manager, Jira Service Desk, Symantec ServiceDesk, InvGate Service Desk, IBM Control Desk, HelpDesk, SysAid, Sitehelpdesk, HESK and TechExcel ServiceWise.
Some top alternatives to HESK includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Teamwork Desk, HelpDesk, SysAid, osTicket, Jitbit Helpdesk, CRMdesk, ReadyDesk, GetHelp, Sitehelpdesk, Trakdesk and Spiceworks Help Desk.