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Compare SolarWinds Service Desk vs Freshservice

Overview

Description

SolarWinds Service Desk helps IT teams track, manage and resolve incidents faster. This service desk software offers revolutionary self-help technology that puts customers in control of ... Read More

The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where ... Read More

Entry Level Pricing
  • Starts from $19
  • Starts from $19 , Billed Yearly
Free Trial Availability
  • Free Trial available
User Ratings

Features

Total Features

0 Features

0 Features

Unique Features

No features

No features

Pricing

Pricing Option
      Starting From
      • $19
      • $19 , Billed Yearly
      Pricing Pans
      • Not Available
      • Starter

        $29

        • Incident Management

        • Knowledge Base

        • Self Service Portal

        Show more +

      • Growth

        $59

        • Includes features of Starter plan, plus

        • Service Catalog

        • Asset Management

        Show more +

      • Pro

        $115

        • Includes features of Growth plan, plus

        • Problem Management

        • Change Management

        Show more +

      • Browse all pricing plans
      Pricing Pagesolarwinds-service-desk pricingfreshservice pricing

      Other Details

      Organization Types supported
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available

      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      97

      Very Good

      61

      Good

      6

      Poor

      1

      Terible

      1

      Excellent

      781

      Very Good

      144

      Good

      13

      Poor

      3

      Terible

      5

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Customers

      Customers

      No Customers information available.

      vroom

      vroom

      Cordant

      Cordant

      Addison Lee

      Addison Lee

      Media and Screenshots

      Screenshots
      All Networked Devices

      6 Screenshots

      Ticket counts

      7 Screenshots

      Videos
      video-0

      1 Videos

      video-0

      4 Videos

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].