Compare Shopify Plus vs Gorgias vs Zoho Desk vs Zendesk Support

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Shopify Plus (193) Get Quote Get Quote	Gorgias (497) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Shopify Plus is the commerce platform for enterprise high-growth, high-volume brands, offering a combination of speed, agility, and scalability necessary for accelerated growth. From ... Read More	The Gorgias Help Desk allows organizations to manage and communicate with their customers simply and efficiently. Designed specifically to manage customer interactions, the Gorgias Help ... Read More
Entry Level Pricing	Not Available	Starts from $10
Free Trial Availability	No free trial	Get Free Trial
Spotsaas Score	9.2/10	9.6/10
User Ratings	4.5 (348)	4.3 (87)
	Get Quote	Get Quote

Features

Total Features	13 Features	16 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	$10
Pricing Pans	Not Available	Starter Get Started 50 billable tickets / month (+ $0.40 / extra ticket) 3 user seats 2 social media channels: Facebook, Instagram Show more + Basic Get Started 300 billable tickets / month (+ $40 / 100 extra tickets) Up to 500 user seats 2 social media channels: Facebook, Instagram Show more + Pro Get Started 2,000 billable tickets / month (+ $36 / 100 extra tickets) Up to 500 user seats 2 social media channels: Facebook, Instagram Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.5 (based on 348 reviews)	4.3 (based on 87 reviews)
Rating Distribution	Excellent 171 Very Good 19 Good 1 Poor 1 Terible 1	Excellent 372 Very Good 116 Good 6 Poor 2 Terible 1
Expert's Review generated by AI	Shopify Plus stands out as a top-notch e-commerce platform that has garnered positive reviews from users. Users appreciate its user-friendly interface that simplifies order management, product ...Read more	No Expert ai Review available for the product
Pros and Cons	Easy to navigate and use for managing orders and transactions efficiently. Provides a user-friendly interface with integrated systems and features for smooth operations. Offers scalability and extensive features for customization, making it suitable for businesses of all sizes. Allows for unlimited staff accounts, aiding in managing business processes seamlessly. Integrated automatic optimization for uploading products and managing large numbers of visitors. Pricing: Some users find the pricing for individual and start-up companies relatively high. Complexity for Beginners: Customizations and features can be complex for newcomers without prior technical knowledge. Limited Marketing Tools: Some users wish for better marketing tools and options for multilingual sites.	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Quickbooks 4.4 (27182 reviews) PayPal 2.6 (26837 reviews) MailChimp 3.9 (27427 reviews)	Autopilot 4.2 (517 reviews) Omnisend 4.3 (1840 reviews) Klaviyo 4.4 (1985 reviews)

Customers

Customers	Bombas MVMT GymShark	Marine Layer Comme Avant Bokksu

Media and Screenshots

Screenshots	1 Screenshots	4 Screenshots
Videos	3 Videos	2 Videos

Alternatives

Alternatives	Sharetribe 4.2 WooCommerce 4.3 BigCommerce 3.7	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Gorgias offers Free Trial, but Shopify Plus does not.

Shopify Plus is designed for and Large Enterprises.

Gorgias is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Gorgias begins at $10, while pricing details for Shopify Plus are unavailable.

Some top alternatives to Shopify Plus includes Sharetribe, WooCommerce, BigCommerce, Square Ecommerce, Shopify, AmeriCommerce, Ecwid, Salesforce B2C Commerce, Magento Open Source, NetSuite SuiteCommerce, WebCommander and Web.com.

Some top alternatives to Gorgias includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Deskero, Reamaze, HelpDesk, SysAid, Jitbit Helpdesk, HubSpot Service Hub, Desky, eStreamDesk, Salesforce Service Cloud, HelpdeskEddy and Trakdesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Shopify Plus vs Gorgias vs Zoho Desk vs Zendesk Support

Shopify Plus

Gorgias

OverviewAffiliate Disclosure

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure