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Compare SeQure Asset Management Software vs Atera vs Zendesk Support vs Zoho Desk

Atera - Help Desk Software
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Overview

Description

SeQure Asset Management Software empowers the IT team to effectively monitor and control all IT assets, as well as enabling the Facility Management team to keep track of non-IT assets, ... Read More

Atera is the Help Desk Software that makes ticket tracking work for businesses. With Atera, user can capture, organize, and respond to customer requests with tickets of their own. Atera's ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $129 , monthly
Free Trial Availability
  • Free Trial available
Spotsaas Score

7.1/10

Not Available

User Ratings
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Software Demo

Demo

SeQure Asset Management Software has not given any software demo yet

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Features

Total Features

6 Features

48 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $129 , monthly
          Pricing Plans
          • Not Available
          • Pro

            $159

            /user/month

            • Remote management automations & scripting

            • Windows support

            • Remote monitoring and alerts

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          • Growth

            $209

            /user/month

            • All the magnitude of Pro

            • Mac and Linux support

            • Remote access using AnyDesk

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          • Power

            $249

            /user/month

            • All the power of Growth

            • Custom analytics

            • Custom support addresses (unlimited)

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          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          Excellent

          246

          Very Good

          27

          Good

          2

          Poor

          1

          Terible

          1

          Expert's Review generated by AI

          SeQure Asset Management Software has been a dependable solution for bridging the gap between IT and Facility Management asset needs. Its dual-capability to manage both tech and non-tech inventory ...Read more

          Atera delivers a refreshingly simple and efficient help desk experience, especially for small to mid-sized businesses looking to streamline support operations. Its intuitive ticketing system and ...Read more

          Pros and Cons
          • SeQure’s ability to manage both IT and non-IT assets makes it highly versatile, benefiting both IT and Facility Management teams within an organization.

          • The software’s unified dashboard provides a comprehensive view of all assets, simplifying monitoring, updates, and control from a single interface.

          • Built-in label scanning functionality enhances speed and accuracy in asset tracking, especially during audits or routine checks.

          • The system supports detailed maintenance recordkeeping and compliance tracking, helping reduce risk and prolong asset life cycles.

          • While useful for tracking, the system may not offer robust automation for tasks like alerts, notifications, or asset lifecycle workflows.

          • The absence of a dedicated mobile application could reduce flexibility for teams that manage assets across multiple locations.

          • Atera offers a clean, user-friendly interface that streamlines the ticketing process, allowing support agents to quickly organize and respond to customer requests without unnecessary complexity.

          • The platform enables agents to focus on resolving issues by minimizing administrative overhead and guiding users to self-service solutions, which reduces ticket volume.

          • With built-in add-ons like project management and time tracking, Atera helps teams maintain accurate records and eliminate manual time sheets—improving accountability and visibility.

          • Atera empowers businesses to enforce self-service protocols, encouraging customers to resolve common issues independently and reducing repetitive support tasks.

          • Atera’s out-of-the-box reporting may not meet the needs of data-driven enterprises seeking advanced analytics or tailored reporting dashboards.

          • Features like project management and time tracking are add-ons, which could lead to higher overall costs for organizations needing a complete solution.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          Sodexo

          Sodexo

          Domino's

          Domino's

          TGI Fridays

          TGI Fridays

          Media and Screenshots

          Screenshots
          QR code

          5 Screenshots

          Dashboard

          7 Screenshots

          Videos

          No videos available.

          video-0

          3 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both SeQure Asset Management Software and Atera offer a Free Trial.

          SeQure Asset Management Software is designed for Large Enterprises, Medium Business and Small Business.

          Atera is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Atera begins at $129/user/month when monthly, while pricing details for SeQure Asset Management Software are unavailable.

          Some top alternatives to SeQure Asset Management Software includes Atera, SuperOps RMM, Highflare, Asset Panda, Snipe-IT, ITM IT Asset Management, SummitAI Asset Management, Tanium Asset, SoftExpert EAM, Niveus Asset Tracker, TYASuite Asset Management Software and GoTo Resolve.

          Some top alternatives to Atera includes Zendesk Support, Zoho Desk, Tidio Helpdesk, ConnectWise Control, Freshservice, ManageEngine ServiceDesk Plus, ManageEngine Desktop Central, Freshdesk, Motadata HelpDesk, HelpDesk, Jitbit Helpdesk, Syncro, ManageEngine OpManager MSP, Datto RMM, ConnectWise Automate and NinjaOne (NinjaRMM).

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].