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Compare Salesforce vs CircleLoop vs Nextiva

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Overview

Description

Salesforce CRM software is a social enterprise application designed to help businesses of all sizes and industries like retail, health care, technology, financial services, consumer ... Read More

CircleLoop is a call center software that provides a complete solution for managing customer interaction. It is designed specifically to support enterprises through cloud, providing an ... Read More

Entry Level Pricing
  • Starts from $25
  • Starts from $6.45
Free Trial Availability
Spotsaas Score

9.8/10

9.1/10

User Ratings

4.3

(96)
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Software Demo

Demo

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Features

Total Features

10 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $25
          • $6.45
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          370

          Very Good

          142

          Good

          30

          Poor

          4

          Terible

          7

          Excellent

          125

          Very Good

          8

          Good

          6

          Poor

          12

          Terible

          20

          Expert's Review generated by AI

          Salesforce Sales Cloud is undeniably one of the most robust and versatile CRM platforms available today, consistently praised for its customization options and comprehensive features. The ...Read more

          CircleLoop is a communication software that has garnered mixed feedback over the past 12 months. While some users have encountered challenges with the software, such as bugs and call quality ...Read more

          Pros and Cons
          • Highly customizable platform, allowing businesses to tailor processes and workflows to their specific needs.

          • Centralized database provides a 360-degree view of customer information, streamlining sales and marketing efforts.

          • Robust reporting and analytics offer detailed insights for data-driven decision-making and performance tracking.

          • Integration capabilities are extensive, supporting seamless connections with third-party apps and APIs.

          • Automation features save time, reduce manual errors, and boost overall sales team productivity.

          • Expensive licensing and additional costs for features, making it less suitable for small businesses or startups with tight budgets.

          • Steep learning curve for new users, especially for those without technical expertise or prior CRM experience.

          • Initial implementation and setup can require significant time and investment, sometimes necessitating external consultants.

          • Efficient and helpful customer support team that is responsive to user needs and requests.

          • Quick and seamless setup process with personalized configurations, especially for new users.

          • User-friendly interface that simplifies navigation and usage for both mobile and desktop applications.

          • Good value for the service provided, making it suitable for small businesses looking to save costs.

          • Positive feedback on the quality of calls and technical support provided.

          • Recent decline in service quality leading to frequent bugs, issues, and unreliable performance, affecting user experience negatively.

          • Complications and delays in the process of canceling accounts or transferring numbers, causing frustration and hindrance in user mobility.

          • Inconsistent call forwarding and call dropping issues impacting the reliability of the service, especially for businesses.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          BBVA

          BBVA

          Brunello Cucinelli

          Brunello Cucinelli

          Unilever

          Unilever

          No Customers information available.

          Media and Screenshots

          Screenshots
          Salesforce Adoption Dashboards

          3 Screenshots

          CircleLoop screenshot

          6 Screenshots

          Videos
          video-0

          5 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Salesforce and CircleLoop offer a Free Trial.

          Salesforce is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          CircleLoop is designed for Freelancers, Medium Business and Small Business.

          Pricing for Salesforce Starts at $25/User/Month whereas for CircleLoop Starts at $6.45/User/Month.

          Some top alternatives to Salesforce includes Thryv, Salesforce Sales Cloud, HighLevel, monday sales CRM by monday.com, Capsule, Pipedrive, Zoho CRM, Vendasta, Hubspot Marketing Hub, Dynamics 365 Marketing, ClickUp, HubSpot CRM, Microsoft Dynamics 365 for Sales, Netsuite CRM, Keap, Wisdom CRM, SalesCRM, SimpleCRM and Zoho CRM Plus.

          Some top alternatives to CircleLoop includes Nextiva, Dialer360, CloudTalk, HoduCC, Call Center Studio, TelebuHub, Truly, 3CX, My Hotline and CloudCall.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].