Yes, both Salesforce Service Cloud and Storylane offer a Free Trial.
Salesforce Service Cloud is designed for Large Enterprises, Medium Business and Small Business.
Storylane is designed for Large Enterprises, Medium Business and Small Business.
The starting price of Salesforce Service Cloud begins at $25/user/month when yearly, while pricing details for Storylane are unavailable.
Some top alternatives to Salesforce Service Cloud includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, HubSpot Service Hub, Help Scout, UseDesk, LabiDesk, AzureDesk, HESK and BoldDesk.
Some top alternatives to Storylane includes Quick Base, UserGuiding, Appy Pie, Undaku, Codeless, DivShow, NoCode Tube, LiveDemo, Driftly, WeLoveNoCode and Supademo.