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Compare Salesforce Service Cloud vs Reamaze vs Zendesk Support vs Zoho Desk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

Salesforce Service Cloud - Help Desk Software

Salesforce Service Cloud

(780)
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Reamaze - Help Desk Software

Reamaze

(139)
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Overview
Affiliate Disclosure

Description

Salesforce Service Cloud is a powerful, versatile platform that brings the power of Salesforce1 to issues management. Its modern, intuitive service desk UI is designed for service ... Read More

Reamaze is a help desk software that allows organizations to streamline and ease their support operation while maintaining a high standard of customer care. Reamaze is available in two ... Read More

Entry Level Pricing
  • Starts from $25 , yearly
  • Starts from $27.55 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.6/10

9.3/10

User Ratings

4.6

(1867)

4.6

(143)
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Software Demo

Demo

Features

Total Features

17 Features

24 Features

Unique Features
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      Get Quote

      Pricing

      Pricing Option
          Starting From
          • $25 , yearly
          • $27.55 , Billed Yearly
          Pricing Plans

          • Starter Suite

            $25

            /user/month

            Get Started

            • Dynamic Email Marketing and Analytics

            • Out-of-the-box Sales Processes

            • Seamless Customer Service

            Show more +

          • Pro Suite

            $100

            /user/month

            Get Started

            • Everything in Starter plus Enhanced; Real-Time Chat

            • Greater Customization and Automation

            • Sales Quoting and Forecasting

            Show more +

          • Enterprise

            $165

            /user/month

            Get Started

            • AI for Customer Service

            • Self-Service Help Center

            • Workflow Automation

            • Browse all pricing plans

          • Basic

            Get Started

            • Unlimited Email Inboxes

            • Live Chat

            • Social Media Channels

            Show more +

          • Pro

            Get Started

            • Includes features of Basic plan, plus

            • Manage Multiple Brands in one Account

            • Live View of Site Visitors

            Show more +

          • Plus

            Get Started

            • Includes features of Pro plan, plus

            • Peek (Live Screensharing)

            • Departments (Staff Groups)

            Show more +

            • Browse all pricing plans
          View detailed pricing
          View detailed pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings

          4.6

          (based on 1867 reviews)

          4.6

          (based on 143 reviews)
          Rating Distribution

          Excellent

          774

          Very Good

          6

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          108

          Very Good

          25

          Good

          4

          Poor

          2

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Read reviews
          Read reviews

          Integrations

          Integration with other apps
          Quickbooks
          Quickbooks

          4.4

          (27182 reviews)
          Freshbooks
          Freshbooks

          4

          (4589 reviews)
          Jira
          Jira

          4.4

          (17380 reviews)
          Stripe Payments
          Stripe Payments

          4.5

          (2947 reviews)
          Jira
          Jira

          4.4

          (17380 reviews)
          Upscope
          Upscope

          Customers

          Customers
          Ticketmaster

          Ticketmaster

          IBM

          IBM

          NBC

          NBC

          Kabrita

          Kabrita

          Animatron

          Animatron

          Printful

          Printful

          Media and Screenshots

          Screenshots
          service cloud

          4 Screenshots

          Contact Management

          3 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          3 Videos

          Alternatives

          Alternatives
          Zendesk Support - Help Desk Software
          Zendesk Support

          4.3

          Zoho Desk - Help Desk Software
          Zoho Desk

          4.4

          Tidio Logo
          Tidio Helpdesk
          Zendesk Support - Help Desk Software
          Zendesk Support

          4.3

          Zoho Desk - Help Desk Software
          Zoho Desk

          4.4

          Tidio Logo
          Tidio Helpdesk

          Add to Compare

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Salesforce Service Cloud and Reamaze offer a Free Trial.

          Salesforce Service Cloud is designed for Large Enterprises, Medium Business and Small Business.

          Reamaze is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for Salesforce Service Cloud Starts at $25/user/month when yearly whereas for Reamaze Starts at $27.55/User/Month when Billed Yearly.

          Some top alternatives to Salesforce Service Cloud includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, HubSpot Service Hub, Help Scout, UseDesk, LabiDesk, AzureDesk, HESK and BoldDesk.

          Some top alternatives to Reamaze includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, ClickDesk, LiveAgent, HelpDesk, Jitbit Helpdesk, Gorgias, ReadyDesk, LabiDesk, DeskMoz, LiveHelpNow, HelpOnClick and Little SaaS Communication.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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