spotsaas-logo
Get Listed

Compare Salesforce Service Cloud vs Gainsight CS

Gainsight CS - Customer Success Software
Get Quote
Get Quote

Overview

Description

Salesforce Service Cloud is a powerful, versatile platform that brings the power of Salesforce1 to issues management. Its modern, intuitive service desk UI is designed for service ... Read More

Introducing Gainsight CS, the ultimate solution for customer success! This all-in-one platform analyzes customer interactions across multiple channels, streamlining processes such as ... Read More

Entry Level Pricing
  • Starts from $25 , yearly
  • Not Available
Free Trial Availability
  • No free trial
Spotsaas Score

9.6/10

Not Available

User Ratings
Get Quote
Get Quote

Software Demo

Demo

View demo

Gainsight CS has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Features

Total Features

17 Features

0 Features

Unique Features

    No features

    Get Quote
    Get Quote

    Pricing

    Pricing Option
        Starting From
        • $25 , yearly
        • Not Available
        Pricing Plans
        • Starter Suite

          $25

          /user/month

          • Dynamic Email Marketing and Analytics

          • Out-of-the-box Sales Processes

          • Seamless Customer Service

          Show more +

        • Pro Suite

          $100

          /user/month

          • Everything in Starter plus Enhanced; Real-Time Chat

          • Greater Customization and Automation

          • Sales Quoting and Forecasting

          Show more +

        • Enterprise

          $165

          /user/month

          • AI for Customer Service

          • Self-Service Help Center

          • Workflow Automation

        • Browse all pricing plans
        • Not Available

        Other Details

        Organization Types supported
        • Small Business
        • Large Enterprises
        • Medium Business
        • Individuals
        • Freelancers
        • Small Business
        • Large Enterprises
        • Medium Business
        • Individuals
        • Freelancers
        Platforms Supported
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Installed - Windows
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Not Available
        Get Quote
        Get Quote

        User Reviews

        User Ratings

        No reviews available for the product

        Rating Distribution

        Excellent

        774

        Very Good

        6

        Good

        0

        Poor

        0

        Terible

        0

        No reviews available for the product

        Pros and Cons

        No pros or cons available for the product

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        Ticketmaster

        Ticketmaster

        IBM

        IBM

        NBC

        NBC

        Linkedin

        Linkedin

        box

        box

        Splunk

        Splunk

        Media and Screenshots

        Screenshots
        service cloud

        4 Screenshots

        Onboarding Success Plan

        6 Screenshots

        Videos
        video-0

        1 Videos

        No videos available.

        Add to Compare

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Salesforce Service Cloud offers Free Trial, but Gainsight CS does not.

        Salesforce Service Cloud is designed for Large Enterprises, Medium Business and Small Business.

        Gainsight CS is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of Salesforce Service Cloud begins at $25/user/month when yearly, while pricing details for Gainsight CS are unavailable.

        Some top alternatives to Salesforce Service Cloud includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, HubSpot Service Hub, Help Scout, UseDesk, LabiDesk, AzureDesk, HESK and BoldDesk.

        Some top alternatives to Gainsight CS includes Parlor, ClientSuccess, Custify, Salesmachine, Catalyst, Cami.ai, Freshdesk Customer Success, CogniSaaS and Freshdesk Customer Success (Formely Freshsuccess).

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].