Yes, both Pythia and Freshservice offer a Free Trial.
Pythia is designed for Large Enterprises, Medium Business and Small Business.
Freshservice is designed for Freelancers, Large Enterprises, Medium Business and Small Business.
Pricing for Pythia Starts at $30/User/Month whereas for Freshservice Starts at $19/User/Month when Billed Yearly.
Some top alternatives to Pythia includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Help Scout, Snappy, HelpdeskEddy, LabiDesk, Support.cc by 500apps, BoldDesk and Aptedge.
Some top alternatives to Freshservice includes Jira, SolarWinds Service Desk, Jira Service Desk, IBM Control Desk, Freshdesk, HelpDesk, TOPdesk, ReadyDesk, TechExcel ServiceWise and Scopedesk.
