Compare Pulseway vs Atera vs Zendesk Support vs Zoho Desk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Pulseway (62) Get Quote Get Quote	Atera (277) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Pulseway is a Remote Monitoring & Management software built for MSPs and IT teams. It provides unprecedented control over operations and helps reduce downtime and increase efficiency ... Read More	Atera is the Help Desk Software that makes ticket tracking work for businesses. With Atera, user can capture, organize, and respond to customer requests with tickets of their own. Atera's ... Read More
Entry Level Pricing	Starts from $19 , Billed Yearly	Starts from $129 , monthly
Free Trial Availability	Free Trial available	Get Free Trial
Spotsaas Score	9.8/10	Not Available
User Ratings	4.5 (85)	4.6 (601)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	11 Features	48 Features
Unique Features
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Pricing

Pricing Option
Starting From	$19 , Billed Yearly	$129 , monthly
Pricing Plans	Pulseway Get Started Automation Remote Control Patching Show more +	Pro $159 /user/month Get Started Remote management automations & scripting Windows support Remote monitoring and alerts Show more + Growth $209 /user/month Get Started All the magnitude of Pro Mac and Linux support Remote access using AnyDesk Show more + Power $249 /user/month Get Started All the power of Growth Custom analytics Custom support addresses (unlimited) Show more + Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.5 (based on 85 reviews)	4.6 (based on 601 reviews)
Rating Distribution	Excellent 43 Very Good 16 Good 1 Poor 2 Terible 0	Excellent 246 Very Good 27 Good 2 Poor 1 Terible 1
Expert's Review generated by AI	Pulseway stands out as a top-tier Remote Monitoring and Management (RMM) tool based on recent user feedback. Users appreciate its clean interface, making it a breeze to connect to target ...Read more	No Expert ai Review available for the product
Pros and Cons	Easy to use interface, accessible via mobile devices, making remote monitoring and management convenient. Reliable performance and stability, with notifications and alerts for timely issue resolution. Rich suite of management tools at a competitive price point. Efficient automations and integrations, simplifying IT tasks and enhancing productivity. Customizable monitoring features, providing detailed insights into network systems. Some users experienced struggles with customer support in resolving issues promptly. Initial setup complexity and learning curve, especially for beginners without adequate guidance. Limited third-party app integration options and Marketplace for enhanced functionalities.	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Slack 4.5 (35011 reviews) IT Glue 4.6 (103 reviews)	Quickbooks 4.4 (27182 reviews) Xero 4.2 (5582 reviews) Freshbooks 4 (4589 reviews)

Customers

Customers	Business Services Gibraltar Millennium IT Services Compusoft	Sodexo Domino's TGI Fridays

Media and Screenshots

Screenshots	4 Screenshots	7 Screenshots
Videos	3 Videos	3 Videos

Alternatives

Alternatives	SolarWinds RMM 4.3 Naverisk RMM & PSA Ne.Mo. Network Monitoring	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Pulseway and Atera offer a Free Trial.

Pulseway is designed for Large Enterprises, Medium Business and Small Business.

Atera is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Pulseway Starts at $19/Month when Billed Yearly whereas for Atera Starts at $129/user/month when monthly.

Some top alternatives to Pulseway includes SolarWinds RMM, Naverisk RMM & PSA, Ne.Mo. Network Monitoring, PRTG Network Monitor, Spiceworks Network Monitor, Atera, ManageEngine OpManager MSP, Datto RMM, ConnectWise Automate, NinjaOne (NinjaRMM) and ITarian RMM.

Some top alternatives to Atera includes Zendesk Support, Zoho Desk, Tidio Helpdesk, ConnectWise Control, Freshservice, ManageEngine ServiceDesk Plus, ManageEngine Desktop Central, Freshdesk, Motadata HelpDesk, HelpDesk, Jitbit Helpdesk, Syncro, ManageEngine OpManager MSP, Datto RMM, ConnectWise Automate and NinjaOne (NinjaRMM).

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Pulseway vs Atera vs Zendesk Support vs Zoho Desk

Pulseway

Atera

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure