Compare Pivotal Tracker vs Kayako vs Zendesk Support vs Zoho Desk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Pivotal Tracker (110) Get Quote Get Quote	Kayako (195) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	The Pivotal Tracker platform is the first agile project management software that isn't a pain to use. It's designed as a beautiful web application that facilitates communication, ... Read More	Kayako is the premier customer support software, marketplace, and community for support teams. Kayako provides all the tools to create an engaging support experience for website visitors ... Read More
Entry Level Pricing	Starts from $6.50	Not Available
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	8.8/10	9.2/10
User Ratings	4 (303)	3.5 (262)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	11 Features	16 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$6.50	Not Available
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4 (based on 303 reviews)	3.5 (based on 262 reviews)
Rating Distribution	Excellent 50 Very Good 50 Good 10 Poor 0 Terible 0	Excellent 89 Very Good 73 Good 11 Poor 4 Terible 18
Expert's Review generated by AI	Pivotal Tracker is a highly regarded project management tool that excels at streamlining workflows, making it an ideal choice for teams practicing Agile or Scrum methodologies. Its intuitive ...Read more	No Expert ai Review available for the product
Pros and Cons	Intuitive and easy-to-use interface, facilitating a quick onboarding process and minimal learning curve. Simplifies project management with features like ticket organization, task prioritization, and backlog management. Excellent integration capabilities with tools like GitHub and Slack for seamless workflow and communication. Ideal for agile methodologies, supporting sprints, epics, and velocity tracking for enhanced team collaboration. Promotes efficient multitasking and task management without overwhelming the workflow. Limited customization of features like card workflows and progression, which may restrict advanced use cases. Better suited for smaller or less complex projects; scaling for larger ones may not be as seamless. Lack of more in-depth time-tracking tools can pose challenges for detailed project management.	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Aha! 4.4 (758 reviews) ProdPad 4.3 (104 reviews) ProductPlan 4.3 (4238 reviews)	Quickbooks 4.4 (27182 reviews) Xero 4.2 (5582 reviews) Freshbooks 4 (4589 reviews)

Customers

Customers	Groupon BBC Berkley	Kayako_customers_2 Kayako_customers_5 Kayako_customers_9

Media and Screenshots

Screenshots	4 Screenshots	No screenshots available.
Videos	2 Videos	2 Videos

Alternatives

Alternatives	Quickbase 4.2 Smartsheet 4.1 ClickUp 4.4	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Pivotal Tracker and Kayako offer a Free Trial.

Pivotal Tracker is designed for Large Enterprises, Medium Business and Small Business.

Kayako is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Pivotal Tracker begins at $6.50/User/Month, while pricing details for Kayako are unavailable.

Some top alternatives to Pivotal Tracker includes Quickbase , Smartsheet, ClickUp, Zoho Projects, Jira, Wrike, TeamGantt, Teamwork, ProjectManager.com, Microsoft Project, Backlog, Trackboard, Quick Base, Projectsly by 500apps, Height and Project Insight.

Some top alternatives to Kayako includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, Deskero, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, CRMdesk, Sitehelpdesk, LabiDesk, HESK and BoldDesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Pivotal Tracker vs Kayako vs Zendesk Support vs Zoho Desk

Pivotal Tracker

Kayako

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure