Compare PagerDuty vs Splunk On-Call vs Freshservice

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	PagerDuty (258) Get Quote Get Quote	Splunk On-Call (49) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	PagerDuty is incident management software designed to handle the challenges of managing today's modern applications and their teams. From simple alerts to sophisticated 24/7 ... Read More	Splunk on-call has been designed from the ground up to help teams quickly resolve incidents, proactively monitor the complex world of business applications, and predict service issues ... Read More
Entry Level Pricing	Starts from $10	Starts from $5 , Billed Yearly
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	9.8/10	8.0/10
User Ratings	4.5 (1748)	4.6 (90)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	6 Features	7 Features
Unique Features
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Pricing

Pricing Option
Starting From	$10	$5 , Billed Yearly
Pricing Pans	Starter Get Started Unlimited domestic phone / SMS notifications Unlimited API calls No maintenance windows ever Team Get Started Includes Starter Plan features, plus Unlimited global phone / SMS notifications 350+ out of the box integrations Show more + Business Get Started Includes Team Plan features, plus SSO and advanced permissions Advanced ITSM Integrations Show more + Browse all pricing plans	Starter Get Started Users: Up to 10 100+ Out-of-the-Box Integrations Advanced Splunk Integrations Show more + Growth Get Started Includes features of the Starter plan, plus Users: Unlimited Unlimited Email and Push Notifications Enterprise Get Started Includes features of Growth plan, plus ITSM Integrations (ServiceNow, JIRA) Similar Incidents Show more +
Pricing Page
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Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Individuals Freelancers	Large Enterprises Medium Business Small Business Individuals Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.5 (based on 1748 reviews)	4.6 (based on 90 reviews)
Rating Distribution	Excellent 203 Very Good 54 Good 1 Poor 0 Terible 0	Excellent 36 Very Good 12 Good 0 Poor 0 Terible 1
Expert's Review generated by AI	PagerDuty has garnered high praise for its exceptional incident management capabilities and user-friendly interface. Users appreciate its real-time alerting system, seamless integration with ...Read more	VictorOps is a powerful and reliable incident management tool that has garnered positive feedback from users over the past 12 months. Users appreciate its flexibility and configurability, which ...Read more
Pros and Cons	Efficient real-time alerting system that ensures timely responses and resolution of incidents. User-friendly interface with intuitive design, making it easy to navigate and use. Seamless integration with a variety of applications, enabling better automation and workflow enhancement. Reliable on-call scheduling feature for continuous coverage and quick overrides when needed. Customizable alerting mechanisms based on severity, contributing to focused attention on critical issues. Complexity for new users without proper training or support may result in challenges in utilizing the full range of features efficiently. Limited options in the Marketplace for additional apps and connectors might restrict advanced functionalities and integrations.	Enhanced incident management process with flexibility and configurability. Quick alerting and incident review mechanism empowering DevOps and support teams. Mobile application integration for responding anywhere. Accurate alerts, timely responses, and customizable alert setups. Team and shift configuration for effective resource management. Intimidating richness of features and customizations, may be complex for newcomers without support. Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities. Sparse web portal interface.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Jira 4.4 (17380 reviews) Salesforce 4.3 (31400 reviews) Slack 4.5 (35011 reviews)	Grafana 4.5 (50 reviews) Bugsnag 4.4 (52 reviews) GitHub 4.6 (7709 reviews)

Customers

Customers	Vodafone OVO Energy Powers Digital Transformation PagerDuty	No Customers information available.

Media and Screenshots

Screenshots	5 Screenshots	No screenshots available.
Videos	3 Videos	1 Videos

Alternatives

Alternatives	Freshservice 4.4 xMatters 4.4 Opsgenie 4.5	Freshservice 4.4 PagerDuty 4.5 Opsgenie 4.5

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both PagerDuty and Splunk On-Call offer a Free Trial.

PagerDuty is designed for Large Enterprises, Medium Business and Small Business.

Splunk On-Call is designed for Large Enterprises, Medium Business and Small Business.

Pricing for PagerDuty Starts at $10 whereas for Splunk On-Call Starts at $5/User/Month when Billed Yearly.

Some top alternatives to PagerDuty includes Freshservice, xMatters, Opsgenie, VictorOps, YetiCloud, AlertOps, Splunk On-Call, Splunk Enterprise, ServiceNow Customer Service Management, Zenduty and StatusCast Incident Management.

Some top alternatives to Splunk On-Call includes Freshservice, PagerDuty, Opsgenie, VictorOps, AlertOps, Spike.sh, opsmanager, Zenduty, StatusCast Incident Management and PagerTree.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare PagerDuty vs Splunk On-Call vs Freshservice

PagerDuty

Splunk On-Call

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure