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Compare OnPage vs Freshservice vs Freshdesk

OnPage - Incident Management Software
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Overview

Description

OnPage's intuitive incident management software helps organizations quickly organize and track their incidents. It allows a great deal of flexibility in reporting, but requires no training ... Read More

The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where ... Read More

Entry Level Pricing
  • Starts from $13.99 , yearly
  • Starts from $19 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

8.9/10

Not Available

User Ratings
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Software Demo

Demo

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Features

Total Features

15 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $13.99 , yearly
        • $19 , Billed Yearly
        Pricing Pans
        • Not Available
        • Starter

          • Incident Management

          • Knowledge Base

          • Self Service Portal

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        • Growth

          • Includes features of Starter plan, plus

          • Service Catalog

          • Asset Management

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        • Pro

          • Includes features of Growth plan, plus

          • Problem Management

          • Change Management

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        • Browse all pricing plans
        Pricing Pageonpage pricingfreshservice pricing

        Other Details

        Organization Types supported
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        145

        Very Good

        64

        Good

        21

        Poor

        0

        Terible

        0

        Excellent

        781

        Very Good

        144

        Good

        13

        Poor

        3

        Terible

        5

        Expert's Review generated by AI

        OnPage stands out as a reliable and user-friendly paging system, offering essential features for efficient communication. Users appreciate its ability to resolve staffing concerns around the ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • Reliable and user-friendly, providing timely notifications and resolving staffing coverage effectively.

        • Easy to use and setup, requiring little to no training, with reliable messaging for urgent matters.

        • Customizable features, such as tiered alerts, integrating well with user devices for enhanced flexibility and response times.

        • Responsive customer support available 24/7, resolving issues quickly and efficiently.

        • Secure and efficient communication, especially for sensitive patient information.

        • Limited customization options, especially regarding notification settings, custom sounds, and responding to pages with text.

        • Occasional glitches and issues with alerts, such as pages being sent to all team members instead of the intended recipient.

        • Complex setup and configuration, requiring time and effort for proper alerting functionality.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers

        No Customers information available.

        vroom

        vroom

        Cordant

        Cordant

        Addison Lee

        Addison Lee

        Media and Screenshots

        Screenshots
        OnPage

        3 Screenshots

        Ticket counts

        7 Screenshots

        Videos
        video-0

        2 Videos

        video-0

        4 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both OnPage and Freshservice offer a Free Trial.

        OnPage is designed for Large Enterprises, Medium Business and Small Business.

        Freshservice is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        Pricing for OnPage Starts at $13.99/User/Month when yearly whereas for Freshservice Starts at $19/User/Month when Billed Yearly.

        Some top alternatives to OnPage includes Freshservice, VictorOps, Amixr, AlertOps, Spike.sh, TaskCall, Mission Manager, Incident.io, StatusCast Incident Management, PagerTree and ResQ.

        Some top alternatives to Freshservice includes Jira, SolarWinds Service Desk, Jira Service Desk, IBM Control Desk, Freshdesk, HelpDesk, TOPdesk, ReadyDesk, TechExcel ServiceWise and Scopedesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].