Compare MSG91 vs CloudTalk vs Nextiva

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	MSG91 (15) Get Quote Get Quote	CloudTalk (1297) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	MSG91 is a cloud communication platform that provides business users with Unified Communications capabilities. It includes integrated CRM and contact center solutions, multi-site messaging ... Read More	CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all ... Read More
Entry Level Pricing	Not Available	Starts from $25 , Billed Yearly
Free Trial Availability	No free trial	Free Trial available
Spotsaas Score	Not Available	9.6/10
User Ratings	4 (126)	4.4 (1099)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	0 Features	10 Features
Unique Features	No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	$25 , Billed Yearly
Pricing Pans	Not Available	Starter Get Started Unlimited inbound & intracompany calls Click to call Automated call distribution Show more + Essential Get Started All Starter features, plus Advanced analytics with unlimited history Real-time client dashboard Show more + Expert Get Started All Essential features, plus Salesforce integration Power Dialer, Smart Dialer Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4 (based on 126 reviews)	4.4 (based on 1099 reviews)
Rating Distribution	Excellent 8 Very Good 4 Good 0 Poor 0 Terible 3	Excellent 842 Very Good 342 Good 46 Poor 22 Terible 45
Expert's Review generated by AI	No Expert ai Review available for the product	Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based ...Read more
Pros and Cons		Easy to use interface with seamless integration for productivity tools like CRM systems. Fast and responsive customer support appreciated by users for efficient issue resolution. Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations. Reliable call quality even for international calls, reducing concerns about signal quality and cost. User-friendly design and intuitive features make it dummy-proof and suitable for non-technical users. Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance. Delayed or lack of response to queries and requests, indicating the need for improved communication and availability. Some users faced difficulties navigating the platform, indicating a learning curve for beginners without adequate guidance.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	WordPress 4.1 (25641 reviews) WooCommerce 4.3 Shopify 4.4	Zoho CRM 4.1 (8849 reviews) Salesforce 4.3 (31400 reviews) HubSpot CRM 4.2 (10374 reviews)

Customers

Customers	Patanjali Xiaomi makeMyTrip	No Customers information available.

Media and Screenshots

Screenshots	No screenshots available.	3 Screenshots
Videos	1 Videos	2 Videos

Alternatives

Alternatives	CometChat 4.5 CloudTalk 4.4 Plivo 4.3	Nextiva 4.4 CallTools 4.9 HoduCC 3.8

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

CloudTalk offers Free Trial, but MSG91 does not.

MSG91 is designed for Large Enterprises, Medium Business and Small Business.

CloudTalk is designed for Large Enterprises, Medium Business and Small Business.

The starting price of CloudTalk begins at $25/User/Month when Billed Yearly, while pricing details for MSG91 are unavailable.

Some top alternatives to MSG91 includes CometChat, CloudTalk, Plivo, Twilio Flex, MessageBird, IMIconnect, Infobip, SMS.to, Cloudonix, CommPeak and CloudContactAI.

Some top alternatives to CloudTalk includes Nextiva, CallTools, HoduCC, Call Center Studio, Truly, Aircall, JustCall, Dialpad Contact Center, RingCentral Contact Center, VoxDesk and Squaretalk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare MSG91 vs CloudTalk vs Nextiva

MSG91

CloudTalk

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure