MSG91 Reviews in February 2025: User Ratings, Pros & Cons

Easy to implement API

Easy to implement API, Supportive Account manager

Worst product ever seen like this

Am using MSG91 SMS service for the last 5months but recently I have never seen this kind of worst service and support.They provided a kind of SDK model so they should update proper documentation and proper updates of each change & should be sending updates to the client also. But They simply made changes and without review they just published.I faced a lot of issues, the SMS is not working but they return SMS sent successfully but that is not delivered, SMS credit was debited even they log ...

The SMS provider to work with. Everything was smooth. From integration to Message delivering.

What do you like best? The belief system of the organization. I wholeheartedly support MSG91. What do you dislike? There is nothing I disliked actually. The team is very helpful. Recommendations to others considering the product: The costing for the product with worth the efforts they'd put in with you. You can go ahead with their service. And I would also be implementing their service in my newly ventured startup propertyyy.com too. What problems are you solving with the ...

Great Infrastructure & High-Priority Support

What do you like best? It's been more than 5 years that we have been using MSG91 for our platforms and services including those of mobile applications and games. Just like they promise, the delivery rate of MSG91 is 99.99% and their support is on priority. Very happy and looking forward to them to expand into more products and services. What do you dislike? More details about msg delivery could be better in the API response. Recommendations to others considering the product: ...

Do not fall for cheap Prices. msg91 Technical Team Sucks!!

What do you like best? Cheap Price was the only good thing which attracted me to buy their service. And earlier I was able to contact the team regarding some hands-on experience of the dashboard and the team was quick to respond but as the time progressed there support became worse What do you dislike? Tech Support sucks. They will give you false deadlines to resolve the issue and All the time same excuse."We are working with our backend team regarding the issue". I don't ...

Best service for startups on SMS world

Best service for startups on SMS world

Pathetic tech, CTO couldn't resolve issues

What do you like best? Their startup program is quite generous. It can help early-stage startups start delivering SMSes. What do you dislike? This list is big. I will try to summarize: - The API integration is unnecessarily complex. They run another company called "viasocket.com" which is their recommended way of connecting to MSG91 API. - I have been their paying customer since over a year and there hasn't been a week passed by where I haven't received 500 class errors from ...

Message91 or MSG91 is the best bulk sms service I have ever used with a high delivery rate

What do you like best? After sales service of the product is very good along with quick sms api integration as MSG91 has helped me vigorously advance my sales along with sending promotional messages also this helped me gain a lot of client satisfaction continuously. What do you dislike? I have to specify the country code for India also as I believe it is good to specify outside India but in domestic messages also I have to provide +91 before each number which I think should not be ...

¡Funcionalidad increíble en general!

What do you like best? Com ofrece soluciones web de walkover para servicios de SMS y OTP desde hace más de 3 años. Tiene una funcionalidad sorprendente, el servicio es muy bueno y mucha ayuda API de apoyo. Msg91 es una plataforma para aumentar su comercialización o usar SMS como un servicio. Me encantan las características de SMS de msg91 que me ayuda a realizar poderosas campañas de marketing por SMS. What do you dislike? Me gusta la mayoría de los aspectos de este programa o ...

A powerful SMS platform, comprehensive features, competitive rates!

What do you like best? MSG91 can integrate with our backend using APIs Their rates are competitive It has multiple use-cases as features which is really helpful for experimentation What do you dislike? Their support could be more hands on They should have an AI to help share insights and suggestions The DND user profile check process is very manual What problems are you solving with the product? What benefits have you realized? Reaching out to our transacting users ...