Compare Microsoft Dynamics 365 for Sales vs Salesforce Service Cloud vs Zoho Desk vs Zendesk Support

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Microsoft Dynamics 365 for Sales (558) Get Quote Get Quote	Salesforce Service Cloud (780) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Microsoft Dynamics 365 for Sales is a leading solution for growing businesses and optimizing their sales. It brings together your sales data, insights, and activities, making it easier to ... Read More	Salesforce Service Cloud is a powerful, versatile platform that brings the power of Salesforce1 to issues management. Its modern, intuitive service desk UI is designed for service ... Read More
Entry Level Pricing	Starts from $65	Starts from $25 , yearly
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	9.0/10	9.6/10
User Ratings	4 (2319)	4.6 (1867)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	9 Features	17 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$65	$25 , yearly
Pricing Pans	Not Available	Starter Suite $25 /user/month Get Started Dynamic Email Marketing and Analytics Out-of-the-box Sales Processes Seamless Customer Service Show more + Pro Suite $100 /user/month Get Started Everything in Starter plus Enhanced; Real-Time Chat Greater Customization and Automation Sales Quoting and Forecasting Show more + Enterprise $165 /user/month Get Started AI for Customer Service Self-Service Help Center Workflow Automation Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4 (based on 2319 reviews)	4.6 (based on 1867 reviews)
Rating Distribution	Excellent 249 Very Good 200 Good 72 Poor 24 Terible 13	Excellent 774 Very Good 6 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	Microsoft Dynamics 365 Sales is a comprehensive and robust CRM solution designed to streamline sales processes and enhance collaboration within teams. Its notable strengths lie in its seamless ...Read more	No Expert ai Review available for the product
Pros and Cons	Easy to use and intuitive, requiring little training for basic sales functions. Seamlessly integrates with other Microsoft applications, enhancing productivity and collaboration. Offers robust tools for lead management, sales pipeline tracking, and customer insights. Allows high customizability to adapt workflows, dashboards, and reports to specific business needs. Facilitates better organization and tracking of customer relationships and sales data in one place. The user interface (UI/UX) can be complex and non-intuitive for beginners or non-technical users. Initial setup and customization require skilled resources, making it difficult for smaller teams or novice users. Can be slow or laggy at times, which frustrates users during crucial sales tasks.	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Quickbooks 4.4 (27182 reviews) Freshbooks 4 (4589 reviews) Jira 4.4 (17380 reviews)

Customers

Customers	Adobe Accenture RBC Financial Group	Ticketmaster IBM NBC

Media and Screenshots

Screenshots	4 Screenshots	4 Screenshots
Videos	1 Videos	1 Videos

Alternatives

Alternatives	Salesforce Sales Cloud 4.4 Pipedrive 4.5 Thryv 4.2	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Microsoft Dynamics 365 for Sales and Salesforce Service Cloud offer a Free Trial.

Microsoft Dynamics 365 for Sales is designed for Large Enterprises, Medium Business and Small Business.

Salesforce Service Cloud is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Microsoft Dynamics 365 for Sales Starts at $65/User/Month whereas for Salesforce Service Cloud Starts at $25/user/month when yearly.

Some top alternatives to Microsoft Dynamics 365 for Sales includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, ClickUp, Zoho CRM, Freshsales, Salesforce, SalesCRM, SimpleCRM, Simply CRM, Client Book CRM, webCRM, Snapforce CRM, DigitalCRM.com, CRM.io by 500apps and CRMSuite.

Some top alternatives to Salesforce Service Cloud includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, HubSpot Service Hub, Help Scout, UseDesk, LabiDesk, AzureDesk, HESK and BoldDesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Microsoft Dynamics 365 for Sales vs Salesforce Service Cloud vs Zoho Desk vs Zendesk Support

Microsoft Dynamics 365 for Sales

Salesforce Service Cloud

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure