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LiveChat - Live Chat Software
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lemtalk - Help Desk Software
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Overview

Description

Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 ... Read More

emtalk is an easy-to-use, four function help desk software designed with the requirements of the modern computer user in mind. Whether user need to manage a low tech help desk or high tech ... Read More

Entry Level Pricing
  • Starts from $16 , Billed Yearly
  • Starts from $40 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.8/10

8.5/10

User Ratings

4.2

(27)
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Software Demo

Demo

Features

Total Features

8 Features

14 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $16 , Billed Yearly
          • $40 , Billed Yearly
          Pricing Plans
          • Starter

            • 60-day chat history

            • Basic widget customization

            • Ticketing system

            Show more +

          • Team

            • Unlimited chat history

            • Full widget customization

            • Ticketing system

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          • Business

            • Unlimited chat history

            • Full widget customization

            • Ticketing system

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          • Browse all pricing plans
          • Startup plan

            • Unlimited agents, users and tickets

            • 1 widget

            • Live Chat, Email, Phone, SMS

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          • Super Hero plan

            • Unlimited agents, users and tickets

            • Unlimited number of live chats and FAQs

            • Multilingual live chat, email, phone, SMS

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          • Agency plan

            • Unlimited agents, users and tickets

            • Unlimited widgets (live chat, FAQs)

            • Multilingual Live Chat, Email, Phone, SMS, Knowledge base

            Show more +

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          525

          Very Good

          192

          Good

          46

          Poor

          8

          Terible

          20

          Excellent

          11

          Very Good

          6

          Good

          0

          Poor

          0

          Terible

          1

          Expert's Review generated by AI

          LiveChat offers a versatile platform for engaging with customers, with key strengths such as seamless integrations with popular messaging apps like WhatsApp and Mailchimp, enabling effective ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts.

          • Real-time overview providing analysis of customers online, facilitating task assignments to agents during peak hours.

          • Ticketing system for collaborative customer support efforts, organizing and tracking customer service queries effectively.

          • Automation and asynchronous communication, user-friendly for small business owners.

          • Limited number of active accounts, hindering flexibility during certain periods of high volume.

          • Learning curve can be tricky, requiring time and effort to overcome.

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers

          No Customers information available.

          Berkshire Hathaway

          Berkshire Hathaway

          adhoc

          adhoc

          Allergan

          Allergan

          Media and Screenshots

          Screenshots
          All customers

          7 Screenshots

          lemtalk screenshot

          4 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both LiveChat and lemtalk offer a Free Trial.

          LiveChat is designed for Large Enterprises, Medium Business and Small Business.

          lemtalk is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for LiveChat Starts at $16/User/Month when Billed Yearly whereas for lemtalk Starts at $40/Month when Billed Yearly.

          Some top alternatives to LiveChat includes ZoomInfo Chat, ClickDesk, LiveAgent, Tidio Chat, LiveEngage, Zendesk Chat, Smartchat, LinkedChat, ChatFlow247, Freshchat and ChatAndBot.

          Some top alternatives to lemtalk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Teamwork Desk, LiveAgent, Support Hub, HelpDesk, SysAid, Jitbit Helpdesk, Desky, ReadyDesk, LabiDesk, HESK and Little SaaS Communication.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].