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8.5/10

Spot Score

lemtalk - Help Desk Software

lemtalk

Efficient, customizable, and affordable help desk software.

4.2

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Starts from $40/Month when Billed Yearly

lemtalk Reviews & Ratings

4.2

Very Good

Based on 27 ratings & 18 reviews

Rating Distribution

Excellent

(11)

Very Good

(6)

Good

(0)

Poor

(0)

Terible

(1)

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Showing 1-10 out of 18

BR

Brent R

10/31/17

5 out of 5

"Best online chat I've found"

What do you like best about lemtalk? - customizable - unlimited number of widgets

CN

Carl N

03/23/17

5 out of 5

"Best Slack Live Chat Tool"

What do you like best about lemtalk? We have tried every Slack live chat tool that we've been able to come across, and Talkus is by far the best. We came across them when we were looking to add the ability for people to text us for support. We then realized they not only provided Live Chat and Texting options, but also Facebook and Twitter and it integrated right with Slack. We had been using another Live Chat solution (Chatra) that simply posted a link to Slack on new chats, but we prefer ...

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CD

Craig D

02/14/17

5 out of 5

"Great online chat / support tool"

What do you like best about lemtalk? Such a clean and simple interface that users intuitively know how to use the chat facilities. Makes our support that much easier in the product.

DC

Damien C

01/11/17

5 out of 5

"Seamless adoption for the team, great value for the customers"

What do you like best about lemtalk? Talkus plugin is really developer-friendly. Easy to setup and fit to your app. Also their customer service is really responsive. They are really looking to solve your business's problems.

OP

Ori P

01/10/17

5 out of 5

"Talkus Website visitors on Slack"

What do you like best about lemtalk? Easily integrates with our Slack workflow Integrates with our website like a charm

AU

Anonymous User

01/10/17

5 out of 5

"Talkus for Media Project Support"

What do you like best about lemtalk? Talkus seamless integrates into our team Slack space, allowing us to handle chat and phone support tickets in the same place where we collaborate with one another all day, every day. It's very easy to use with minimal learning curve and lots of powerful features to explore once you get a handle on the basics.

JS

Jake S

12/15/20

4.5 out of 5

"Collaborative system, working together is easier !!"

What do you like best about lemtalk? It is the most professional way to run all customer support processes and to be able to generate three times more leads on the website with our live chat and be loved by everyone thanks to the good experience we provide them. With its powerful functions we are able to help customers quickly and easily, in this way we can receive live chat tickets, email, Facebook, Twitter or SMS directly in our Slack channel and later respond to all Slack tickets and ...

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AL

Adam L

01/12/17

4.5 out of 5

"Powerful product. Easy to swallow price."

What do you like best about lemtalk? Talkus is super easy to get started with, but with the power to extend it. It is not easy to provide the amount of power Talkus does, without compromising ease of use, but they pull it off somehow.

BK

Barry K

01/11/17

4.5 out of 5

"Great tool for supporting our customer base"

What do you like best about lemtalk? The integration with Slack helps our teams to keep all comms in one place. The ability to show relevant info about the user to the support engineer makes their life a lot easier.

NS

Nicolas S

01/10/17

4.5 out of 5

"great ! "

What do you like best about lemtalk? Integrations with Twilio & discussion management What do you dislike about lemtalk?