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Compare Jira Service Desk vs HESK vs Zendesk Support vs Zoho Desk

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HESK - Help Desk Software
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Overview

Description

Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and ... Read More

HESK is a one stop shop for all Help Desk needs. HESK is a web based customer support system that aims to provide user friendly support, easy management of tickets and communication with ... Read More

Entry Level Pricing
  • Starts from $10
  • Starts from $24.91 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

Not Available

8.6/10

User Ratings
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Software Demo

Demo

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Features

Total Features

0 Features

11 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • $10
        • $24.91 , Billed Yearly
        Pricing Plans
        • Not Available
        • HESK Cloud

          • 10 Support Agents

          • 10 GB file upload space

          • Statistics module

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        • HESK Cloud Plus

          • Unlimited Support Agents

          • 50 GB file upload space

          • Escalate module

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        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Not Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        133

        Very Good

        109

        Good

        21

        Poor

        5

        Terible

        1

        Excellent

        4

        Very Good

        1

        Good

        0

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        No Expert ai Review available for the product

        No Expert ai Review available for the product

        Pros and Cons
        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers
        Domino's

        Domino's

        Airbnb

        Airbnb

        Square

        Square

        Department of Education

        Department of Education

        Cira

        Cira

        Arkansas

        Arkansas

        Media and Screenshots

        Screenshots
        Jira Service Desk screenshot

        5 Screenshots

        No screenshots available.

        Videos
        video-0

        1 Videos

        video-0

        2 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Jira Service Desk and HESK offer a Free Trial.

        Jira Service Desk is designed for Large Enterprises, Medium Business and Small Business.

        HESK is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for Jira Service Desk Starts at $10One-Time Payment whereas for HESK Starts at $24.91/Month when Billed Yearly.

        Some top alternatives to Jira Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Mint Service Desk, Symantec ServiceDesk, Freshdesk, HelpDesk, ReadyDesk, Milldesk, HESK, Scopedesk and GLPI.

        Some top alternatives to HESK includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Teamwork Desk, HelpDesk, SysAid, osTicket, Jitbit Helpdesk, CRMdesk, ReadyDesk, GetHelp, Sitehelpdesk, Trakdesk and Spiceworks Help Desk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].