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Compare Instabug vs Kustomer vs Zoho Desk vs Zendesk Support

Instabug - Bug Tracking Software
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Kustomer - Help Desk Software
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Overview

Description

Instabug is a bug reporting and user feedback tool that allows to collect user feedback from testers and users of app. It records the users' screens and syncs them directly with server, ... Read More

Kustomer is a CRM software to manage your sales pipeline and to close the business faster. Kustomer comes with a fully responsive Sales Pipeline Management Dashboard, Objective based ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $29
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.6/10

Not Available

User Ratings
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Software Demo

Demo

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Features

Total Features

9 Features

23 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $29
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Pageinstabug pricingkustomer pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          199

          Very Good

          104

          Good

          12

          Poor

          5

          Terible

          4

          Excellent

          218

          Very Good

          24

          Good

          13

          Poor

          1

          Terible

          1

          Expert's Review generated by AI

          Instabug is undeniably a valuable asset for mobile app development teams, as highlighted by the glowing reviews it has received in the past 12 months. Users praise its seamless bug reporting ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Provides detailed bug reports, including stack traces, making issue identification and resolution faster.

          • Intuitive and user-friendly interface, allowing easy submission of feedback and bug reports.

          • Integration with JIRA and Slack for efficient management and communication.

          • Automated repro steps and shake-to-report feature enhance user insights and problem resolution.

          • Offers valuable insights through clear and organized reporting, aiding in app performance optimization.

          • Pricing might be considered high-end, especially for basic usage, potentially limiting accessibility.

          • Account management complexities, leading to accidental charges and challenges in changing settings.

          • Issues with delayed reporting for iOS devices, impacting real-time issue visibility.

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          Kustomer_customers_0

          Kustomer_customers_0

          Kustomer_customers_1

          Kustomer_customers_1

          Kustomer_customers_2

          Kustomer_customers_2

          Media and Screenshots

          Screenshots

          No screenshots available.

          Deliverables

          2 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          2 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Instabug and Kustomer offer a Free Trial.

          Instabug is designed for Large Enterprises, Medium Business and Small Business.

          Kustomer is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Kustomer begins at $29/User/Month, while pricing details for Instabug are unavailable.

          Some top alternatives to Instabug includes The Bug Squasher, Sentry, Bugsnag, Zoho BugTracker, Bugfender, BugHost, Bug-Track.com, Disbug, Crash Catch and BugBattle.

          Some top alternatives to Kustomer includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Zendesk Sell, Freshservice, Freshdesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Salesforce Service Cloud, CRMdesk, Gorgias, Trakdesk, AzureDesk and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].